Project Manager - IT INFRA

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KEY EXPECTED ACHIEVEMENTS

1. Project Portfolio Management

• Plan, execute, and manage IT infrastructure projects across multiple sites within the zone.
• Oversee a portfolio of projects, ensuring alignment with organizational goals and priorities.
• Manage project scope, timelines, budgets, and resources to deliver quality outcomes.

2. End-to-End Project Delivery

• Lead infrastructure projects, including:
  • Office Moves and Modifications: Coordinate IT infrastructure setup and migration.
  • Hardware Obsolescence: Manage lifecycle planning and hardware replacements.
  • New Tool Rollouts: Drive the implementation of IT tools and platforms.
• Ensure seamless project execution, meeting deadlines and maintaining quality standards.

3. Stakeholder Collaboration and Communication

• Act as the Single Point of Contact (SPOC) for zone-level projects, coordinating with business units, IN teams in countries, and group Service Lines.
• Facilitate effective communication and collaboration among cross-functional teams to ensure project success.
• Regularly update management and stakeholders on project progress, risks, and key milestones.

4. Budget and Vendor Management

• Develop and manage project budgets, ensuring cost efficiency and adherence to financial constraints.
• Oversee vendor selection, contract negotiations, and performance management to ensure timely and quality delivery.
• Identify cost-saving opportunities and optimize vendor relationships.

5. Risk and Issue Management

• Identify, assess, and mitigate project risks to minimize disruptions and delays.
• Resolve project issues promptly, escalating them to senior leadership when necessary.
• Ensure compliance with organizational standards, policies, and best practices.

6. Process Improvement and Innovation

• Identify opportunities for process improvements to enhance project delivery efficiency.
• Drive innovation in IT infrastructure projects by adopting new tools, technologies, and methodologies.
• Conduct post-project reviews to document lessons learned and share best practices.

Technical Skills and Expertise

1. Infrastructure Domains Expertise

• Good Knowledge on
  • EUX (End User Experience): Endpoint management, collaboration tools, and user support.
  • NET (Network Services): LAN, WAN, SD-WAN, Wi-Fi, and network security solutions.
  • DAP (Data & Platforms): Servers, storage, and virtualization technologies.

2. Tools and Technologies

• Experience with technologies such as:
  • VMware, Fortinet, Palo Alto, Cisco, and Equinix.
  • Project management tools like MS Project or similar platforms.

3. Project and IT Management Methodologies

• Strong knowledge of project management methodologies such as PMP or Agile.
• Familiarity with ITIL processes for incident, problem, and change management.

4. Budget and Vendor Management

• Expertise in planning and managing budgets for multi-site projects.
• Proven track record of managing vendor relationships and performance.

Key Competencies

• Leadership: Ability to inspire and lead cross-functional teams across geographies.
• Collaboration: Strong interpersonal skills to engage effectively with stakeholders.
• Problem-Solving: Analytical mindset for addressing project challenges.
• Communication: Clear and concise verbal and written communication skills.
• Time Management: Excellent multitasking and prioritization capabilities.

Availability

• Should be flexible to operate 3-4 days from the office.
• Collaborate with teams across different time zones and geographies.