SAP VIM Opentext

Ensure SLA-related KPIs are adhered to
Analyze, plan, design, configure and test OpenText VIM solution to meet the business and regulatory needs for processing of various types of supplier invoices.
Sound knowledge on Document Archiving, OCR, VIM Workflows, Process Types, Exception handling and Reports, including integration with S/4 and other applications.
Must be able to translate client business rules to technical business requirements. Must possess strong analytical skills.
Ability to confidently articulate information identified for delivery to the client
Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time.
Experience in Application Maintenance Support. L0, L1 & L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents.
Responsible for successful Production start-up, Understanding of Roles & Authorizations
Hands-on configuration experience
Experience defining, implementing, and supporting business processes.
Good understanding of incident management and change management.
Must be able to communicate clearly and concisely.
Strong attention to detail and outstanding analytical and problem-solving skills
Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. Results-oriented
Ability to thrive in a fast-paced, rapidly changing team-oriented environment