Senior Manager Technology

Skills and Experience:

• Experience in program or portfolio management with large, geographically distributed teams
• Experience managing delivery engagements on data & analytics tech stack
• Experience of setting up delivery teams and ramping it up to 50+ people.
• Project or Program management experience across the full SDLC lifecycle involving different methodologies like agile, iterative, waterfall and hybrid.
• Prior experience of managing delivery engagements with quality frameworks such as CMMI.
• Experience across service offerings (e.g. application development, maintenance, reengineering, migration, etc.), different pricing models (fixed price, fixed capacity, time and material, etc.) and engagement models (partner/ vendor managed, co-managed and client managed).
• Prior experience in managing senior and demanding stakeholders (Director/ VP or higher) across business, technology and operations with customers based in US or UK.
• Must be consultative and solutions oriented; prior experience of structuring or defining solutions oriented delivery engagements and troubleshooting critical delivery issues.
• Experience of managing high priority/ high severity production issues.
• Strong commercial acumen with high proficiency in effort/ cost estimation.
• Strong knowledge of project financials and IT services contracts.
• Hands on” delivery leadership experience on complex/ high risk projects.
• Experience of driving pre-sales effort as the bid manager (i.e. large proposals and sales pitches) and mining accounts/ farming for opportunities in existing customer businesses.
• Strong outcomes focused leadership skills with strong people focus.
• Demonstrated ability to drive change and continuous improvement journeys across delivery excellence and margin improvement.
• Prior experience of managing senior managers in a matrix organization.
• Very strong business communication, negotiation and conflict management skills.