Aftermarket Sales and support Professional

• Willingness to travel up to 20 or 25% of the time.
• Visit existing customers for negotiations, business meetings, Exhibitions, Inspections with the purpose of increasing spare parts sales.

SPARE PARTS AND SERVICES

• Communication with principles and customers related to enquiries, quotations, Orders, Order confirmations, Despatches, Shipping documentation, Payments.
• Maintain Enquiry, Order, and Invoicing registers.
• Preparations of quotations, Order confirmations from CRM/M3
• ISO Documentation for spares, equipment, and Steel Belt services.
• Making the service agreement proposals and follow ups for the orders.
• Meet exceptional customer requirements like TRC, 10 F, No-Pe, SES, No Claim, WC policies, Insurance policies, Safety trainings, PPE ---etc Work on different customer portals.
• Warehouse management and maintain the stock of consumables required for steel belt services. Procurement of capital equipment s for Steel belt services.
• Travel bookings for internal service providers.

TENDERING

• Downloading, Preparations and Uploading the tender documents. Resolving all the queries related to tenders.

SELLING OF SERVICE AGREEMENTS

• Making and submission of proposals. Follow ups till the orders.
• Additional future expectations are working in D365 for contract penetrations and PBI.
• Requires full participation in the implementation of IPCO s quality, health, environmental and safety programs.