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Specialist
International Flavors & Fragrances
posted 3mon ago
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Flexible timing
Key skills for the job
Job Description
- Provide excellent customer service to employees related to TE inquiries
- Efficiently address inquiries from employees regarding policies, processes and systems.
- Provide support of the expense software.
- Educate and train travelers and BU personnel on the proper procedures for expense reporting and reimbursement and the past due guidelines.
- Reconcile, research and support credit card accounts.
- Helpdesk/ Customer Service
- Strong oral and written communication
- Research and resolve issues regarding traveler set-up or misapplied payments.
- Interact with peers and various management levels to address any credit card or expense inquiries
- To ensure that all Citi Card Payments are reviewed and paid on time.
- Review soft limits and audit flags to reduce risk and ensure compliance to travel policy and local tax and legal guidelines
- Assist Corporate Security and Corporate Audit in review of specific cardholder account reviews
- Educate BU personnel and travelers on best practices of expense reporting, past due accounts and traveler terminations
- Monitor various reports for compliance
- Troubleshoot and resolve issues regarding batches or payment failures
- Improvise process by adding new activities or by eliminating non-value steps
- Provide/generate TE reports/dash boards which will depict TE spend.
- Subject matter expert on corporate credit card program and employee expenses
- Perform reconciliations on credit card end to end process.
- Review outstanding charges and communicate outstanding charges to employee and Shared Services Financial Leads
- At least a Bachelor s degree in Accounting.
- Proficiency in Microsoft Office Suite, with emphasis on Excel
- Prior experience with Travel and Expense Product Concur and TMS preferred.
- Travel Expense, Accounting, Excel, Expense Reports, Concur, Databases, TMS Finance
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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Rating based on 5 Specialist
reviews
Anonymous · Finance
in Hyderabad
Work life balance is not good, career growth opportunities are for those who are managers favourite only. Very egotistical manager not providing any momentum to another team or giving career growth opportunities.
Not advisable for honest and obedient people
Read 5 reviewsSpecialist salary at International Flavors & Fragrances
What International Flavors & Fragrances employees are saying about work life
International Flavors & Fragrances Benefits
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