interface.ai - Lead Product Manager - Roadmap & Strategy (10-14 yrs)

Get To Know Us First!.

Interface.

- ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

- Our IVA is transforming financial institutions' call centers from a cost to a revenue center.

- Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding.

- Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.

- We are 160+ people strong with employees spread across India and US locations.

- Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems.

- Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups.

- We have grown 1800% in the last one year.

- Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

- We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley.

- We are a fully remote team.

Do You Make the Cut ?

As a Lead Product Manager, you will be responsible for :

- Define product requirements based on market research and customer feedback (localization and new product/feature ideas).

- Create & communicate a clear vision for the products with all stakeholders.

- Be in charge of competitor analysis, market analysis, product analysis, business cases, product evolution, and product roadmap.

- Prioritize product rollout based on business impact.

- Understand the metrics that govern increase in consumer traffic and software adoption and constantly strive to improve upon these metrics.

- Collaborate with the Engineering team and Product Managers on development activities.

- Work closely with the Marketing and Sales team to implement product changes that will increase traffic and improve conversions.

Requirements :

- Passionate about the possibilities at the intersection of AI + Banking.

- 10-14 years of overall experience in Product Management or QA or Product Analyst (Developer turn Product Manager).

- Strong experience in developing conversational AI products.

- Should have experience in developing products from 0-1 and 1-10 scale.

- Comes from an engineering background, computer science (preferably).

- Excellent written and verbal communication skills, including technical writing and formal presentation skills.

- Have deep empathy for our users and a desire to help them.

- Ability to understand and analyze user needs and conduct market research.

- Create and deliver on product vision, goal, strategy, and roadmap.

- Ability to work with user interface designers and usability experts to define customer experience for all customer-facing features.

- Ability to organize, manage, and prioritize tasks.

- Prior experience working with engineering through the complete technology product lifecycle.

Benefits :

- Remote First Policy.

- Comprehensive Insurance Policy.

- A chance to have a big impact early in your career.