Agency Sales Manager - Insurance Business (2-4 yrs)

About Intellismith:

- Intellismith, founded in 2019, is a dynamic HR service and technology startup.

- Our mission is to tackle India's employability challenges head-on.

- Currently, we operate two key lines of business: recruiting and outsourcing.

- With teams based in Noida, Chennai, Mumbai, and Bangalore, we collaborate with top brands in the BFSI and IT sectors.

Client - One of our leading Insurance client

Location - Delhi/ NCR

Key Deliverables:

Agent Recruitment:

- Develop and implement various agent recruitment strategies, including networking, referrals, and online platforms.

- Build a robust pipeline of potential agents.

- Organize activities to increase agent footfall and generate referrals for new agent recruitment.

- Conduct interviews and assess candidate suitability.

Agent Development:

- Develop agents' prospecting, calling, and work habits.

- Coach and mentor agents on sales techniques, product knowledge, and customer relationship management.

- Collaborate with agents on activity planning and goal setting.

- Identify agent training needs and coordinate with trainers to improve agent skills and performance.

Meet Business Targets:

- Achieve monthly, quarterly, and yearly business targets.

- Drive agent productivity and persistency through regular performance review processes (PRP), Individual Improvement Discussions (IID), Group Improvement Discussions (GID), and other performance management tools.

- Ensure adherence to company product mix sales ratios and business norms.

- Analyze sales performance data and identify areas for improvement.

Customer Centricity:

- Conduct regular customer meetings to understand customer needs and feedback.

- Ensure timely and satisfactory resolution of customer queries and complaints.

- Promote a customer-centric culture within the agent team.

- Build and maintain strong customer relationships.

Desired Competencies:

- Sourcing & Selection Capability: Proven ability to identify, attract, and recruit qualified candidates.

- Nurturing & Developing Talent: Demonstrated ability to coach, mentor, and develop individuals to achieve their full potential.

- Sales Acumen: Strong understanding of sales principles and techniques.

- Communication Skills: Excellent verbal and written communication skills.

- Relationship Building: Ability to build and maintain strong relationships with agents, customers, and internal stakeholders.

- Results Orientation: A strong drive to achieve targets and deliver results.

- Problem-Solving Skills: Ability to identify and resolve issues effectively.