Guest Relationship Executive (GRE)

Roles and Responsibilities:

Customer Engagement: Welcome and greet clients visiting the project site, ensuring a warm and positive first impression.

Project Information: Provide detailed information to clients regarding the project, including pricing, layout options, and available amenities.

Guided Tours: Conduct on-site property tours, showcasing model apartments, plots, or villas, while highlighting key features and benefits.

Customer Queries: Address any client questions or concerns related to the project and coordinate with relevant departments to provide timely responses.

Data Management: Maintain accurate records of client interactions, follow-ups, and feedback using the company's CRM software.

Sales Assistance: Collaborate with the sales team by supporting the closing process and ensuring smooth documentation and follow-up.

Event Participation: Assist in organizing and participating in promotional events or open houses to boost customer engagement.

Customer Feedback: Gather client feedback post-visits and share insights with the sales and marketing teams for continuous improvement.

Professionalism: Maintain a clean, presentable appearance and demonstrate excellent communication and interpersonal skills at all times.

Requirements:

• Real-Estate back ground Must
• Bachelor's degree or equivalent in Business Administration, Marketing, or related fields.
• 1-3 years of experience in customer service or client-facing roles, preferably in the real estate sector.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite and CRM tools.
• Ability to work weekends and flexible hours as needed.
• Strong organizational and multitasking abilities.
• Only Female Candidates required.