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based on 36.7k Reviews

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1258 Infosys Jobs

IVR developer

Infosys Limited

 · 

3.7

 based on 36.7k Reviews

2-3 years

₹ 6 - 5.2L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

IVR developer

Infosys

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Manual Testing Software Testing Architecting SQL Automation Testing Java

+ 12 more

Job Description


Job Title
IVR developer

 Responsibilities 
A day in the life of an Infoscion
  • As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment
  • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs
  • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements.
  • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives
  • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

     Technical and Professional Requirements: 
  • Primary skills:Technology->Functional Testing->IVR Testing,Technology->Infrastructure-Contact Center->IVR Concepts
     Preferred Skills: 

    Technology->Infrastructure-Contact Center->IVR Concepts
    Technology->Functional Testing->IVR Testing


     Additional Responsibilities: 
  • Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
  • Awareness of latest technologies and trends
  • Logical thinking and problem solving skills along with an ability to collaborate
  • Ability to assess the current processes, identify improvement areas and suggest the technology solutions
  • One or two industry domain knowledge

     Educational Requirements 
    Master Of Comp. Applications,Master Of Engineering,Master Of Science,Master Of Technology,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor Of Technology,Bachelor of Engineering

     Service Line 
    Engineering Services




    * Location of posting is subject to business requirements

    • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Infosys are saying

    Ivr Developer salary at Infosys

    reported by 5 employees with 2-4 years exp.
    ₹5.2 L/yr - ₹10 L/yr
    32% more than the average Ivr Developer Salary in India
    View more details

    What Infosys employees are saying about work life

    based on 36.7k employees
    73%
    89%
    68%
    90%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Infosys Benefits

    Submitted by Company
    5 Days Working
    Flexible Working Hours
    Maternity, Paternity and Adoption Leave
    Transportation
    Submitted by Employees
    Work From Home
    Cafeteria
    Health Insurance
    Soft Skill Training
    Gymnasium
    Job Training +6 more
    View more benefits

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