Business Analyst

ROLE & RESPONSIBILITIES:

•                     Gather requirements to solve for a specific process/workstream, and gauge whether the future process and its information are a good fit to be managed within the application.
•                     Design and build within Workfront process prototypes as needed and work thru them in agile mode with corresponding business partner to deliver new streamlined process.
•                     Provide solutions for Workfront upgrades, configurations, and maintenance of various processes.
•                     Serve as the Workfront subject matter expert and single point of contact for all Workfront users.
•                     Handle all basic administrative functions such as managing user access, security roles and licensing subscriptions.
•                     Understand business needs and recommend, estimate, implement, and test best practice solutions that work for all areas of the business.
•                     Host Workfront trainings and educate users on relevant quarterly Workfront updates.
•                     Ability to build reports in excel with simple data manipulations and creating pivots. Creating charts and decks and coming up with meaningful insights which can drive business decisions.
•                     Lead technical discussions with customers throughout project delivery
•                     Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer
•                     Provide post-deployment technical support for issues related to customer integrations