Vmware L2 Support Professional

What will your role look like

• Provide 247 support for VMware-based infrastructure, ensuring minimal downtime and quick resolution of any technical issues.
• Manage and maintain VMware vSphere, ESXi, and related technologies, including installation, configuration, patching, and troubleshooting.
• Engage directly with clients to understand requirements, provide technical guidance, and resolve any concerns related to VMware infrastructure.
• Utilize ticketing systems to track incidents, problems, and change requests, ensuring accurate documentation and timely resolution.
• Collaborate with cross-functional teams to ensure seamless integration and optimal performance of virtualized environments.
• Develop, automate, and maintain scripts to streamline processes and improve efficiency.
• Conduct performance monitoring and optimization of VMware environments to ensure consistent reliability and scalability.
• Participate in disaster recovery planning and execution to ensure business continuity.
• Stay up-to-date with the latest VMware technologies and industry trends to continuously improve the services offered to clients.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Able to work in rotational shifts as this project will be of 24 X 7 365 days.
• Good communication, should be able to directly communicate with clients
• Knowledge of ticketing systems.
• Strong understanding and knowledge of infrastructure products (Physical & virtual servers)
• Strong understanding and knowledge of VMware vSphere, ESXi
• Good Understanding on Linux/Windows. Must be proficient in at least one .
• Good knowledge on automation/scripting
• Must have certification on Install Configure and Manage vSphere 7.0.
• Must have professional level certification from VMware either on Network Virtualization , VSAN,End User computing ,Data Center Virtualization etc.
• Should have worked on VMware ESXi, vCenter vSphere Suite Management, Patching and Troubleshooting.
• Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues.

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