Virtual Walk-in||Naukri.Com||Talent Advisors (Voice Process)||Noida

Virtual Walk-in Naukri.Com for Talent Advisor Role

Walk-in Date - 6th Jan'25

Walk-in Time - 12:00 PM - 1:00 PM

Google Meet Link - https://meet.google.com/mdj-uyme-itk

Job Description

We are seeking proactive and detail-oriented Talent Advisors to join our team. The role involves engaging with candidates, verifying their information, and contributing to process quality and efficiency through strong communication and organizational skills.

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Key Responsibilities.

1: Candidate Interaction and Verification

• Conduct 80-100 calls daily to:
• Verify candidate details such as experience, skills, and contact information.
• Perform basic resume screening to understand qualifications and job role suitability.
• Accurately document all updates in the system to maintain data integrity.

2: Profile Screening and Skill Mapping

• Identify candidate roles and skills through detailed discussions.

3: Quality/QC

• Ensure data accuracy and completeness for all candidate profiles.
• Cross-check candidate details against system requirements.
• Provide insights on patterns or discrepancies identified during verification.

4: SOS Management

• Address candidates and client queries and concerns promptly.
• Resolve issues or escalate SOS (Special Outreach Support) cases to the appropriate team.
• Maintain a professional and empathetic tone during sensitive interactions.

5: Expression of Interest (EOI)

• Ensure timely responses to EOI submissions to keep candidates engaged.
• Collaborate with the recruitment team to provide regular updates on EOI responses.

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Requirements

• Education: Masters degree in any field (Mandatory).
• Experience: 0-1 years in recruitment, customer service, or related fields.
• Skills:
• Strong verbal and written communication.
• Ability to manage high call volumes efficiently.
• Good organizational and time-management skills.
• Proficiency in basic Excel and computer applications.

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Perks and Benefits

• Hybrid working model (3 days office, 2 days work from home).
• Flexible working hours to maintain work-life balance.
• Weekends off (Saturday & Sunday).
• Opportunities for skill development and career growth.

If you are passionate about engaging with people, ensuring quality, and contributing to impactful hiring processes, we would love to hear from you!