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1 IndustryBuying.com Job

Collections Executive || Immediate Requirement

2-4 years

New Delhi

1 vacancy

Collections Executive || Immediate Requirement

IndustryBuying.com

posted 30d ago

Job Description

Responsibilities:

  • Conduct collection activities in accordance with company policies and procedures.
  • Contact customers via phone, email, and other communication channels to collect outstanding debts.
  • Negotiate payment arrangements and establish suitable repayment plans with customers.
  • Provide excellent customer service by addressing customer inquiries and resolving payment-related issues.
  • Maintain accurate and up-to-date records of all collections activities, including customer interactions and payment history.
  • Monitor overdue accounts and initiate appropriate collection actions, such as sending reminders, issuing demand letters, and escalating cases when necessary.
  • Collaborate with internal departments, such as sales and customer service, to resolve billing discrepancies and ensure accurate invoicing.
  • Analyze delinquent accounts and recommend strategies to minimize bad debt and improve collections performance.
  • Prepare regular reports on collections activities, including trends, collection rates, and aging of accounts.
  • Stay updated on industry regulations and best practices related to debt collection.

Requirements:

  • Bachelor's degree in finance, accounting, business administration, or a related field (or equivalent work experience).
  • Proven experience in collections, preferably in a similar role.
  • Strong knowledge of collection laws, regulations, and best practices.
  • Excellent verbal and written communication skills, with the ability to negotiate effectively and handle difficult conversations.
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
  • Proficiency in using collection software and MS Office applications (Word, Excel, Outlook).
  • Ability to work independently and meet collection targets within defined deadlines.
  • Exceptional organizational skills with attention to detail.
  • Demonstrated ability to maintain confidentiality and handle sensitive information.
  • Positive attitude, resilience, and a proactive approach to work.


Employment Type: Full Time, Permanent

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What people at IndustryBuying.com are saying

Collections Executive salary at IndustryBuying.com

reported by 1 employee with 1 years exp.
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₹2 L/yr - ₹2.6 L/yr
10% less than the average Collections Executive Salary in India
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What IndustryBuying.com employees are saying about work life

based on 224 employees
54%
51%
65%
98%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

IndustryBuying.com Benefits

Health Insurance
Team Outings
Work From Home
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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IndustryBuying.com New Delhi Office Location

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Delhi Office
Headquarter
Block H, Neb Sarai, Sainik Farm, New Delhi, Delhi 110068 Delhi
110068

Collections Executive || Immediate Requirement

2-4 Yrs

New Delhi

29d ago·via naukri.com

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