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8 Indus Viva Health Sciences Jobs

Customer Support Executive

0-3 years

₹ 2.75 - 3.5L/yr

Bangalore / Bengaluru

3 vacancies

Customer Support Executive

Indus Viva Health Sciences

posted 29d ago

Job Description

Role & responsibilities


The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department.


Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls.


Outbound Calls: Executive will out call distributor as part for retention activities Proactive / reactive in nature. They would identify the reason, why distributor is inactive and propose solutions /convince them to return back to business.


Backend support Respond to Mails and Tickets: Provide resolution to the mails received from the distributor. Raise and follow-up on tickets raised to other departments.


Preferred candidate profile


2 or more years of experience, in Call centre/BPO. Previous Experience with MLM companies in distributor support roles will be added advantage


Perks and benefits




Employment Type: Full Time, Permanent

Read full job description

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What people at Indus Viva Health Sciences are saying

What Indus Viva Health Sciences employees are saying about work life

based on 28 employees
58%
79%
53%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
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Indus Viva Health Sciences Benefits

Free Food
Cafeteria
Work From Home
Team Outings
Health Insurance
Education Assistance +6 more
View more benefits

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