8 Indus Viva Health Sciences Jobs
Customer Support Executive
Indus Viva Health Sciences
posted 29d ago
Flexible timing
Key skills for the job
Role & responsibilities
The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department.
Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls.
Outbound Calls: Executive will out call distributor as part for retention activities Proactive / reactive in nature. They would identify the reason, why distributor is inactive and propose solutions /convince them to return back to business.
Backend support Respond to Mails and Tickets: Provide resolution to the mails received from the distributor. Raise and follow-up on tickets raised to other departments.
Preferred candidate profile
2 or more years of experience, in Call centre/BPO. Previous Experience with MLM companies in distributor support roles will be added advantage
Perks and benefits
Employment Type: Full Time, Permanent
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2-6 Yrs
₹ 3 - 4.5L/yr
Bangalore / Bengaluru