IBFW - Manager - Business Development (2-10 yrs)

Responsibilities:

- Develop and execute a data-driven sales strategy to achieve revenue targets and maximize profitability.

- Conduct market research to identify new customer segments, understand their needs, and develop targeted sales initiatives.

- Arrange and conduct business meetings with prospective clients, effectively promoting our hotel's offerings and exceeding client expectations.

- Prepare and negotiate sales contracts, ensuring compliance with all legal requirements.

- Maintain accurate records of sales activity, revenue, invoices, and other relevant data.

- Provide exceptional after-sales support to clients, ensuring their satisfaction and building long term relationships.

- Mentor and coach entry-level staff, fostering their development into successful salespeople.

Qualifications:

- 2-10 years of experience in hotel sales, with a proven track record of success in achieving sales targets.

- Strong understanding of hotel sales principles, revenue management, and MICE (Meetings, Incentives, Conferences, and Exhibitions) concepts.

- Excellent communication, interpersonal, and negotiation skills.

- Ability to build and maintain strong relationships with clients.

- Positive attitude, commitment to exceptional customer service, and a professional demeanor.

- Excellent organizational skills and the ability to manage multiple priorities effectively.

- Proficiency in MS Office Suite and hospitality industry software is a plus.