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110 Indbank Global Support Services Jobs
Team Leader- Collections - Bengaluru
1-3 years
Bangalore / Bengaluru
1 vacancy
Team Leader- Collections - Bengaluru
Indbank Global Support Services
posted 24d ago
Job Role Insights
Key skills for the job
Job Description
Collections Strategy:
-Develop and execute a comprehensive strategy aligned with the companys business goals and regulatory requirements.
-Continuously assess and refine approaches including field collections and outbound collections calling to optimize results.
Team Leadership:
-Lead and monitor Area Collection Managers including collection coordinators & feet on street (FOS) collection teams.
-Provide guidance, training, and performance feedback to enhance collection skills and knowledge.
Performance Monitoring:
-Set and manage collection targets for the team, ensuring that targets are met or exceeded.
-Implement performance measurement and incentive programs to drive results.
Quality Assurance:
-Implement quality control measures to maintain accurate and ethical collection practices.
-Conduct regular audits of collection activities, documentation, & customer interaction
Collaboration with Field Collection:
-Collaborate with Field collection team to ensure seamless coordination between field and non-field collection teams.
-Provide support and resources to optimize field collection activities.
Compliance and Regulations:
-Ensure that the collection teams adhere to all relevant laws, regulations, and internal policies.
-Stay updated on changes in collection laws and industry best practices.
-Ensuring that code of conduct & RBI guidelines on collections to be practised
Employment Type: Full Time, Permanent
Read full job description What people at Indbank Global Support Services are saying
Team Lead salary at Indbank Global Support Services
reported by
1
employee
with 7
years exp.
₹4.7
L/yr - ₹6
L/yr
39%
less
than the average Team Lead Salary in India
View more details
What Indbank Global Support Services employees are saying about work life
based on 6 employees
Day Shift
Indbank Global Support Services Benefits
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