Academic Counsellor

Role description: As an Academic Counsellor at Newton School of Technology, you will be the point of contact for prospective applicants who have cleared their entrance exam and a personal interview, guide them through the enrollment process, and inform them of the program offerings. You will play a key role in shaping their educational journey by providing detailed information about our programs and ensuring a smooth and engaging admissions experience.

Responsibilities:

• Guide prospective students through the enrollment process after clearing exams and interviews by explaining program offerings, admissions requirements, and processes.
• Provide detailed information about programs, fees, and financial aid options.
• Ensure completion and verification of admission-related documents. Evaluate applicant profiles to ensure alignment with the eligibility criteria of our programs.
• Maintain personalized communication to address queries and concerns post-counseling.
• Coordinate with internal teams to streamline the admissions process.
• Track and report on student progress and enrollment metrics.
• Foster a positive and engaging admissions experience.
• Address student concerns promptly to build trust and satisfaction.
• Maintain accurate and updated records of all admissions-related activities and candidate interactions.
• Provide consistent follow-ups with potential candidates to support their decision-making process.
• Act as a mentor, offering guidance and support to help students make informed decisions about their educational and career goals.

Requirements:

• 1-3 Years of relevant experience as a counselor 
• Excellent verbal and written communication skills.
• Ability to build rapport and establish trust with prospective students and their families.
• Good with People management skills.
• Strong sense of responsibility with a little creativity in making the sessions engaging.
• Strong organizational and multitasking skills with attention to detail.
• Proactive approach with a target-driven mindset to achieve enrollment goals.
• Familiarity with CRM software and online communication tools is a plus.