Office Manager (Fertility Center)

About The Company.

iMumz is dedicated to creating a healthier and smarter future generation by providing lifestyle guidance to pregnant couples and new parents.

We cater to the health and well-being needs of pregnant mothers, offering a range of services including yoga, meditation, nutrition, baby bonding, and Garbh Sanskar.

To date, approximately 12 lakh couples have received guidance through the iMumz app and our coaching services.

Recognized by the Hon'ble Prime Minister of the country, acknowledged as one of the top 10 innovative apps in India by Google, and featured on Shark Tank, iMumz is at the forefront of revolutionizing prenatal and postnatal care.

Job Title: Center Manager (iMumz Experience Center).

Location: JP Nagar, Bengaluru.

Timings: 9 AM 6 PM.

Working Days: 6 days (Weekly off between Mon-Fri).

Job Type: Full-time.

Job Description.

The Center Manager will be responsible for overseeing the day-to-day operations of our experience center in Bangalore.

This role will involve managing customer interactions, coordinating schedules of healthcare professionals, and contributing to sales efforts.

Key Responsibilities.

Center Operations:.

Ensure the smooth and efficient functioning of the experience center.

Manage the center's resources, including equipment, supplies, and staff.

Maintain a clean and welcoming environment.

Customer Experience.

Greet and welcome visitors to the center.

Provide excellent customer service and address inquiries or concerns.

Assist with scheduling appointments for healthcare professionals.

Manage feedback and suggestions from visitors.

Sales.

Promote iMumz's offerings, including coaching services.

Educate visitors about our services and their benefits.

Close sales by addressing customer needs and concerns.

Healthcare Professional Coordination.

Coordinate schedules for doctors and nutritionists.

Ensure that healthcare professionals are equipped with necessary materials and information.

Manage communication between healthcare professionals and visitors.

Team Management.

Oversee the work of any staff members assigned to the center.

Provide training and support to staff.

Evaluate staff performance and address any issues.

Skills And Qualifications.

Strong customer service skills.

Language proficiency in Kannada is a must.

Excellent communication and interpersonal skills.

Highly energetic and enthusiastic.

Ability to manage multiple tasks simultaneously.

Organizational and time management skills.

Sales experience is a plus.

Knowledge of healthcare or wellness industry is preferred.

Passionate about health and wellness.

Positive and enthusiastic attitude.

Results-oriented and driven to achieve goals.

Ability to work independently and as part of a team.

Apply now to be a part of our mission to create a healthier future generation.