Upload Button Icon Add office photos
filter salaries All Filters

6 Imark InfoTech Jobs

Retention Manager (3-7 yrs)

3-7 years

Retention Manager (3-7 yrs)

Imark InfoTech

posted 16hr ago

Job Role Insights

Fixed timing

Key skills for the job

Job Description

Job Location-Chandigarh

Profile-Work From Office

Salary- 25-40k

1. Working closely with Director of Digital Marketing, SVP of Sales & Marketing, and SVP of Digital Strategy to create and develop Custom

2.Managing multiple projects and challenges on different timelines by being highly organized through detailed notes, adept software skills, metrics and reporting

3.Assessing situations, gathering all relevant information, and swiftly finding solutions

4.Proactive outreach through high-level verbal and written communication

5.Responsible for end-to-end process of all clients-facing retention activity

6.Developing and delivering of reports, analysis, and insight to management

7.Ensuring that data, insight, and results are communicated to key stakeholders and the wider business audience providing advice on learnings and how to improve going forward.

8. Identifying opportunities to drive incremental revenue from existing customers at key stages of their relationship with us.

9. Develop, test, learn and plan for optimizing targeting, creative, and CRM messages.

10. Familiarity with the residential Internet Marketing industry, hands-on experience working with Digital Marketing (SEO, SMM, PPC, Reputation Management and so on)

11. Experience driving towards KPIs around retaining and growing client accounts

12. A consistent track-record of winning, you ve saved clients, and you take great satisfaction in your wins.

13. Creating a plan to retain existing customers by identifying their needs and concerns, then communicating with them regularly about relevant company news and events

14. Monitoring customer feedback and satisfaction levels, and conducting research on current market trends to identify potential opportunities for growth

15. Analyzing data to determine which strategies are most effective in retaining clients over time

16. Monitoring competitors' activities and industry trends to identify potential threats to the business

17. Working with sales staff to identify potential customers that could be turned into long-term clients

18. Coordinating with other departments, including marketing, human resources, and finance to ensure that customer needs are met.

19. Meeting regularly with customers to discuss their concerns and improve their overall satisfaction with the company's products or services.

20. Maintaining relationships with existing customers by following up on leads generated by sales staff or other employees


Functional Areas: Other

Read full job description

Prepare for Retention Manager roles with real interview advice

People are getting interviews at Imark InfoTech through

(based on 1 Imark InfoTech interview)
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

What people at Imark InfoTech are saying

2.2
 Rating based on 2 Retention Manager reviews

Likes

They have the high level if politics

Dislikes

This is a fraud company

Read 2 reviews

Retention Manager salary at Imark InfoTech

reported by 1 employee with 13 years exp.
₹9 L/yr - ₹11.5 L/yr
94% more than the average Retention Manager Salary in India
View more details

What Imark InfoTech employees are saying about work life

based on 56 employees
77%
72%
77%
100%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

Imark InfoTech Benefits

Cafeteria
Team Outings
Work From Home
Job Training
Free Transport
Free Food +6 more
View more benefits

Compare Imark InfoTech with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.6
Compare

Tech Mahindra

3.6
Compare

LTIMindtree

3.9
Compare

Mphasis

3.4
Compare

Hexaware Technologies

3.6
Compare

Persistent Systems

3.5
Compare

Maxgen Technologies

4.6
Compare

Cyfuture

3.0
Compare

ANR Software Private Limited

4.5
Compare

Magic Edtech

3.1
Compare

Glorious Insight

4.7
Compare

Value Point Systems

3.8
Compare

F1 Info Solutions and Services

3.8
Compare

Polestar Solutions & Services India

4.3
Compare

JoulestoWatts Business Solutions

2.9
Compare

ARMSOFTECH.AIR

3.4
Compare

ITSource Technologies

3.0
Compare

Similar Jobs for you

Manager at Impact Guru Technology Ventures Pvt Ltd

Mumbai

3-4 Yrs

Not Disclosed

Manager at Pilgrim India

3-6 Yrs

₹ 10-12 LPA

Assistant Manager CRM at Industrybuying

3-7 Yrs

₹ 12-16 LPA

Accounts Manager at Nova Benefits

4-6 Yrs

₹ 10-12 LPA

Retention Manager at Stellar Information Technology Pvt Ltd

5-11 Yrs

₹ 18-22 LPA

Customer Retention Specialist at Ugaoo Agritech Private Limited

2-4 Yrs

Not Disclosed

Manager at Kapiva

Bangalore / Bengaluru

3-5 Yrs

₹ 15-18 LPA

Manager at PlatinumRx

Bangalore / Bengaluru

1-6 Yrs

₹ 8-18 LPA

Marketer at Mylo

Gurgaon / Gurugram

2-5 Yrs

₹ 7-8 LPA

Marketing at Faction Global Infotech Pvt Ltd

3-9 Yrs

Not Disclosed

Retention Manager (3-7 yrs)

3-7 Yrs

3d ago·via updazz.com

Inside Sales Role - Marketing Services (2-6 yrs)

2-6 Yrs

3d ago·via updazz.com

Executive - Search Engine Optimization (1-2 yrs)

1-2 Yrs

3d ago·via updazz.com

imark Infotech - Outbound Sales Specialist (2-10 yrs)

2-10 Yrs

Chandigarh

30d ago·via updazz.com

imark Infotech - Pay Per Click Analyst (1-4 yrs)

1-4 Yrs

Chandigarh

30d ago·via updazz.com

Business Development Manager - Marketing Services (1-10 yrs)

1-10 Yrs

Chandigarh

30d ago·via updazz.com
write
Share an Interview