BPO/Voice Process/Domestic/International

Reference Names: Kavya/ Roja/Sanju/Manisha/Kajal/Kavya sree

Contact Numbers: 6309543257/9182628149/8897021507/6281518651/9515170900/9392585602

Role & responsibilities

AR Caller:

We are reiterating your role and certain other aspects associated with it below.
Please read it and confirm your acceptance to the same.
Role:
• You will be a liaison between Insurance companies referred to as Payors and the
Physicians, Patients/Hospitals/Ambulatory services (referred to as Providers) in the US
• The main role is Calling (80%) and Back-end service, non-calling (20%)
• Calling will involve using your headphones for the majority of the day.
• Your key activity will involve Calling” the Insurance companies to clear/settle the claims
raised by the Providers. This will help generate Revenue and maximize Cash for the Providers.
• With increasing focus on Value based care in the US, Providers need our services to
effectively coordinate with the Insurance Companies on their behalf to have their claims/bills
cleared and paid.
Parallelly, you will also have the following non-calling tasks:
• Analyze why claims have been denied by the Insurance companies, verify its authenticity,
understand causes and resolve them.
• Ensure claims are followed up as per assigned ticklers within the stated time line.
• Manage ageing on the assigned work file.

Shift Timings: 5:30pm to 2:30am or 6:30pm to 3:30am.

Preferred candidate profile

• Graduation is Mandatory
• Good Communication Skills
• Should have graduation certificates and experience documents.

Perks and benefits

• 2 Way Cab
• Incentives