Senior Medical Coding Opportunities at IKS Health

About IKS Health

IKS Health enables the enhanced delivery of exceptional healthcare for todays practicing clinicians, medical groups and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States.

IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to thrive. We take on the chores of healthcare spanning administrative, clinical, and operational burdens — so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we’re creating transformative value in healthcare and empowering clinicians to build healthier communities.

Vision:

Healthier Communities, Happier Clinicians, Thriving Organizations, Successful Healthcare for All.

Mission:

Our mission is to enable the efficient delivery of excellent care. We will deliver on this promise in a manner that makes it a joy for all to work with us; becoming the trusted partner that ensures financial success for our clients and healthier populations in our communities.

Our Values:

Navigate opportunities and obstacles with speed and certainty

Embed insight and capability in our people, processes and technology

Relentlessly pursue innovation and excellence

Foster human connections and collaboration

What We Do

Revenue Optimizations Services:Our purpose built Revenue Optimization Services reduces administrative burden, maximizes revenue and enables growth at scale while using a variable cost model. Delivered using a technology led platform we transform revenue cycle management, prevent denials, facilitate the patient-provider care journey and maximize contract utilization.

Clinical Support Solutions:

Our Clinical Support Solutions help providers deliver better clinical outcomes, more efficient care, reduce clinician burnout and lower medical costs, resulting in improved physician and patient satisfaction as well as increased enterprise value. All of this while restoring the primacy of the physician-patient relationship in the exam room & beyond.

Value Based Care:

As insurance reimbursement models move towards paying for outcomes, managing population health holistically becomes more important for provider enterprises. Our value-based care solutions allow provider enterprises to succeed across the spectrum of risk by building a patient-centric, provider-led delivery model that coordinates care across the continuum and delivers better clinical, operational and financial outcomes.

Digital Health Solutions:

Our Digital Health Solutions are a robust platform that delivers data-driven value and expertise across the care continuum. It enables provider enterprises to leverage the full potential of their technology assets by helping them build, enhance, maintain and support these critical parts of their IT infrastructure. From a Unified Data Platform to Robotic Process Automation and creating bespoke technology solutions, IKS Health’s Digital Health Solutions help solve some of provider enterprises biggest challenges.

Tech Engineering:

Our Tech Engineering is dedicated to crafting cutting-edge software products and shaping digital customer experiences through our next-generation Care Enablement Platform. Our focus spans across various domains within technology, offering a diverse range of opportunities in Technical Program Management, Software & Product Engineering, Enterprise Architecture, Service Engineering, Interoperability, Test & Process Automation, Data Engineering, Data Science, BI Reporting, and Data Analytics—all hosted on the cloud. Our commitment lies in harnessing the latest advancements in technology to create solutions that transcend traditional boundaries, fostering a dynamic ecosystem where technology intersects seamlessly with healthcare to drive positive change.

10 Reasons Why You Will Have A Great Career At IKS

#WeAreIKS

Our care enablement platform enables care transformation across the patient journey.

1

We Are Mission - Driven: We enable clinicians to focus on delivering great care to their patients by enabling their clinical and administrative operations as a trusted partner.

2

We have a Bold Vision: We aim for successful healthcare for all through healthier communities, happier clinicians and thriving organizations.

3

We are Global: We have a global working culture across 3 continents.

4

We have a culture of Community!: At IKS, our communities support each other to achieve their goals in pursuit of our mission and vision.

5

We Empower Leaders: We empower leaders, celebrate success and leverage failure in our quest for excellence and innovation.

6

We Deliver Client Impact at Scale: We listen to our customers and co-create pragmatic, scalable solutions that deliver business outcomes and tangible value to clients.

7

We Are Learners At Heart: We impart knowledge and capability to embed insight in our people, processes and technology.

8

We Are Curious: We identify trends and push the boundaries of possibility to discover new avenues of innovation and excellence.

9

We Strive for Excellence: We strive to create extraordinary solutions by integrating the best of people and technology to deliver excellence to clients.

10

We are Agile: We adopt an outside-in approach, keeping an open mind, and navigate opportunities with speed and certainty as one organization.

Position: Portfolio Leader

Grade: 7

Reporting To: Associate Vice President

Designations Reporting To This Role: Coding Manager

Department: Coding Operations

Profile Description: This role involves managing the overall delivery of one or more accounts and is also responsible for the account P&L.

Key Responsibilities:

Process:

• Responsible for end to end client operations and delivery per the SLAs in terms of teams productivity and quality
• Manage and publish the progress of operations in terms of efficiency gained, client and IKS ROI at a weekly cadence.
• Responsible for the overall process revenue and margins, to be met as per the planned budgets working in sync with the supervisor and the market leader
• Create a robust governance and communication model to align and ensure that all key stakeholders including the training team, WFM, IT etc are posted on all moving parts of the transition, implementation and ongoing operations
• Bring about Process Improvement for identified gaps.

People:

• To drive resources to achieve optimum productivity targets, improve performance of team members and at the account level too through constant tracking, feedback and Coaching.
• Identify and retain probable exits across the account through well-defined retention management strategies.
• Drive innovation in hiring & training by collaborating with the recruitment/HR/Training team effectively.
• To organize resources for effective execution of operation plans
• Ensuring high engagement levels in the team through various ESAT initiatives such as timely recognition of team members
• Define career paths and development goals for every individual in the team.
• Ensuring a Learning culture through constant training needs identification, training program coverage at all levels as per development plans for his/her account/department designed in the Career Architecture.
• Ensuring that all programs planned for Self Development are completed.

Client:

• Be a part and participate in daily/weekly client calls.
• Responsible for creating dashboards for the client calls.
• Responsible for managing the provider education and interaction.
• Client relationship management in terms of carrying out the weekly and monthly connects with the client conducting the WBRs and MBRs
• Client delivery management, C-sat and ensuring the desired client goals in terms ROI is achieved and is published

Financial:

• Responsible for the P&L for the accounts

Qualifications:

• Graduate in any field is a must
• BPT, MPT, BSC Nursing, MSC Nursing, B Pharm, M Pharm, BOT, Life Science would be preferred
• AHIMA/AAPC certification is a must
• MBBS, BDS, BAMS, BHMS, BUMS etc would be an added advantage

Role Prerequisites:

• 10+ years experience in running core coding operations including having significant experience in coding audits, workflow assessments, onsite and remote client management is a must.
• Experience of managing and working on P&L of the business OR account is a must

Functional Competencies:

• Should have knowledge of 2 or more coding specialties
• Strong expertise on ICD -10 and CPT with anyone of the specialties would be preferred
• Strong working knowledge of MS Office Tools OT G-suite is a must
• Detailed understanding of the end to end RCM cycle related to US healthcare and related key areas of measuring success would be preferred.
• Coaching and Feedback Skills
• Client Management Skills
• Good Reporting and Governance ability
• Good knowledge and experience of handling P&Ls and Budgets at an account level

Behavioural Competencies:

• Accountability
• Customer Service Orientation
• Developing Others
• Team Work
• Impact and Influence
• Communication

* Please note: The competencies highlighted above under the functional and behavioral competencies are the MUST HAVE competencies in the role and need to be mandatorily measured during the assessments OR hiring process.

IKS Overview

IKS Health is a leading Care Enablement Platform that enables providers to deliver better, safer & more efficient care through a strategic blend of technology and expertise. Our solutions help provider groups create a physician-led & patient-centric care delivery model where providers are the co-navigators of the patient’s care journey through the continuum of care. Our solutions are designed with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most - the patient.

As an integrated Care Enablement Platform, IKS Health is a go-to resource for providers and organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward thinking solutions.

The care delivery process and business solutions are driven through four interrelated Feature Clusters or Product Suite -

Revenue Optimization Services: We offer a comprehensive financial solution that maximizes revenue, maximizes cash, and minimizes the cost of collections for our customers. This line of business boasts of solutions like Revenue Cycle Management (RCM), Denial Prediction Engine, POS Collection, Liability Estimation, AR Decision Support Tools, Real-time Adjudication, & more.

Clinical Support Solutions: Suite of clinical support services that help providers deliver better clinical outcomes, better patient satisfaction, and lower medical costs, resulting in improved clinician engagement Synchronous & Asynchronous Scribe. IKS AssuRx, IKS Migrate, IKS Stacks, Inbox Management, Pre-Visit Summary, Coding Solutions, and Synchronous Clinical Concierge.

Value Based Care: We support our customers through an array of solutions that help them achieve better outcomes and therefore greater value for the care provided. Some of these solutions include Risk & Quality Optimization, Care Coordination, TCM, CCM, Patient Navigators, Utilization Management (UM), Medicine Reconciliation and Adherence, and Payment Reconciliation and Adjudication.

Digital Health Solutions: A platform that delivers data-driven value and expertise across the care continuum. It enables provider enterprises to leverage the full potential of their technology assets by helping them build, enhance, maintain, support, and manage their IT assets, including building unifying data platforms; creating bespoke IT solutions leveraging Hyper Automation, Data/Analytics, Interoperability Solutions, Application Engineering; & so on.

IKS Health provides an excellent platform for leaders with exceptional clinical talent as well as experience in leading and managing a business unit. With a global workforce of 14,000 employees, IKS serves over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States. We revitalize clinician-patient relationships while empowering healthcare organizations to thrive