Gold Appraiser, Customer Care Executive required For Udaipur

Role & responsibilities-

Job Description: (Pl mention detailed profile)

• Should be able to handle walk-in customers.
  
• Adherence to the administrative process & policies of the organization is a must
  
•  Ability to understand needs & interests of the customers and cater to the same.
  
• To guide & provide the customers with all the required information about loans & scheme
  
•  Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
  
• Keeping the existing customers up dated with their existing account details.
  
•  Must be able to identify quality & purity of Gold in any form by manual process.
  
•  Calculation of Gold valuation pledged by customer.
  
•  Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions.
  
• Adherence to the administrative processes, norms, policies & discipline of the organization is a must
  

Job Specification: (should contain qualification requirement, experience background, any specific certification)

Key Competencies:

• Good verbal communication
  
• Interpersonal skill
  
• Negotiation skill
  
• Convincing skill
  
• Customer Service skill
  
• Good follow up skills
  
• Gold valuation skill
  
• Educational and Professional Qualification Requirements
  
• Minimum: Graduate
  
• Beneficial/Desired: MBA from tier 3 college

Preferred candidate profile - Local

Perks and benefits

Good Incentive Plan

Career Growth

Great Exposure

Contact HR- Sakshi Soni

8955852915