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109 Ihg Group Jobs
Guest Service Associate - Housekeeping
0-1 years
₹ 2.64 - 2.3L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
New Delhi
1 vacancy
Guest Service Associate - Housekeeping
Ihg Group
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
- Replenishes guest supplies
- Ensures guest services specified by superiors and guests requests are promptly and courteously met
- Reports damage or malfunction in hotel rooms to superior
- Maintains equipment in proper state of cleanliness and repair
- Maintains a section room report
- Maintains a daily room checklist
- Meets with superior and takes on daily assigned tasks
- Reports and submits lost and found articles to superior immediately
- Report guest complaints to superior immediately
- Reports unusual behavior/activities on floors to supervisor
- Records room status in allocated section accurately
- Complies with hotel s health, safety and hygiene policy
- Adheres to personal grooming and hygiene standards
- Attends meetings and training sessions as required
- Creates and maintains floral arrangements
- Carry out valet services when required including delivery of linen or processing laundry orders
Qualifications and requirements
Bachelors degree/diploma in hotel management or equivalent
0-1 year experience in housekeeping
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Duties and responsibilities
- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
- Replenishes guest supplies
- Ensures guest services specified by superiors and guests requests are promptly and courteously met
- Reports damage or malfunction in hotel rooms to superior
- Maintains equipment in proper state of cleanliness and repair
- Maintains a section room report
- Maintains a daily room checklist
- Meets with superior and takes on daily assigned tasks
- Reports and submits lost and found articles to superior immediately
- Report guest complaints to superior immediately
- Reports unusual behavior/activities on floors to supervisor
- Records room status in allocated section accurately
- Complies with hotel s health, safety and hygiene policy
- Adheres to personal grooming and hygiene standards
- Attends meetings and training sessions as required
- Creates and maintains floral arrangements
- Carry out valet services when required including delivery of linen or processing laundry orders
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Guest Service Associate roles with real interview advice
What people at Ihg Group are saying
Rating based on 11 Guest Service Associate
reviews
Anonymous · Other
Likes
Staff was friendly
- Salary - Good
+6 more
Dislikes
Salary was not good
Guest Service Associate salary at Ihg Group
reported by
38
employees
₹1.2
L/yr - ₹5.2
L/yr
44%
more
than the average Guest Service Associate Salary in India
View more details
What Ihg Group employees are saying about work life
based on 586 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ihg Group Benefits
View more benefits
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