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Engineer - Customer Support (Mumbai/ Navi Mumbai)
1-2 years
₹ 2 - 3L/yr
Navi Mumbai, Mumbai
4 vacancies
Engineer - Customer Support (Mumbai/ Navi Mumbai)
AGS Transact Technologies
posted 29d ago
Job Description
Role & responsibilities
- Service engineer capable of handling the after sales support for the Paint dispenser machines services for 24 * 7 as and when required.
- Installation of the machines
- Attending Breakdown Calls received from customer as well as helpdesk
- Preventive maintenance of the machine as per the SLA agreement
- Payment Collections as per Area Manager/Team Leader Directive
- Timely Voucher Submission
- Follow the SLAs provided
- Software upgradation
- Call escalation as per the Escalation Matrix
Note - This job is purely field work. Interested candidates can send their updated resume to valencia.rosy@agsindia.com**Freshers can also apply, required training will be provided.
Employment Type: Full Time, Permanent
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(based on 21 AGS Transact Technologies interviews) What people at AGS Transact Technologies are saying
Rating based on 48 Engineer- Customer Support
reviews
Anonymous · Customer Success
in Navi Mumbai
No one
Hsjehe he is in my area of the day of the day of the day of the day of my life ❤️ my area machine working on call with Sachin and the dispenser of your family 🙂🙂 I 777
Read 48 reviewsEngineer- Customer Support salary at AGS Transact Technologies
What AGS Transact Technologies employees are saying about work life
AGS Transact Technologies Benefits
Job Training 
Health Insurance 
Work From Home 
Soft Skill Training 
Free Transport 
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