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201 iEnergizer Jobs

Technical Hiring Voice Process || HR Shivam Upadhyay ||

1-3 years

₹ 1 - 3L/yr

Noida, Ghaziabad, Delhi/Ncr

500 vacancies

Technical Hiring Voice Process || HR Shivam Upadhyay ||

iEnergizer

posted 3hr ago

Job Description

Job Title: Inbound Customer Support Executive (Technical Support).


Company: iEnergizer


Location: Noida, India


Salary: Upto 25,000 INR CTC


Employment Type: Full-Time, Permanent


Education: Minimum Graduate (B.Tech/BE, BCA, BSC or 12+3 Yrs Diploma)


Reach out to: Contact Person- HR Shivam

Contact no- 8447354810(WhatsApp Only)

Address- iEnergizer, Noida Sector 60, Nearest Metro station-59. (Carry your CV and Aadhar Card)


Job Description: iEnergizer is seeking enthusiastic and dedicated individuals to join our dynamic team as Inbound Customer Support Executives. As a Customer Support Executive, you will be responsible for providing exceptional service to our customers via inbound calls, addressing their queries, resolving issues, and ensuring overall customer satisfaction.


Responsibilities:

  • Handle inbound calls from customers with professionalism and empathy.
  • Listen attentively to customer needs and provide appropriate solutions.
  • Respond to customer inquiries regarding products, services, and general company information.
  • Resolve customer complaints and escalate complex issues to the appropriate department if needed.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
  • Keep accurate records of customer interactions and transactions.

Requirements:

  • Graduates from any discipline.
  • Excellent communication skills in English (both verbal and written).
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong problem-solving skills and attention to detail.
  • Previous experience in customer service or call center environment is preferred but not required.
  • Willingness to work in a fast-paced environment and flexible to work in rotational shifts if required.

Benefits:

  • Competitive salary package with attractive incentives.
  • Comprehensive training program to enhance your skills and knowledge.
  • Opportunity for career growth and advancement within the company.
  • Friendly work environment with supportive team members.


If you are passionate about providing exceptional customer service and ready to embark on a rewarding career journey, we would love to hear from you! Apply now to join our team at @iEnergizer and make a difference in the lives of our customers.


Reach out to: Contact Person- HR Shivam

Contact no- 8447354810 (WhatsApp Only)

Address- iEnergizer, Noida Sector 60, Nearest Metro station-59




Employment Type: Full Time, Permanent

Read full job description

Prepare for Voice Process roles with real interview advice

What people at iEnergizer are saying

4.6
 Rating based on 6 Voice Process reviews

Likes

So awesome company for all the freshers.

  • Salary - Good
  • +6 more
Dislikes

Training teachers are not good 😐

Read 6 Voice Process reviews

Voice Process salary at iEnergizer

reported by 3 employees
Lock Unlock
₹1.8 L/yr - ₹3 L/yr
At par with the average Voice Process Salary in India
View more details

What iEnergizer employees are saying about work life

based on 22.6k employees
87%
76%
87%
69%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

iEnergizer Benefits

Submitted by Company
Supportive Work Environment
Flexible Shift Hours
Performance Based Bonuses and Incentives
Comprehensive Healthcare Coverage
Submitted by Employees
Cafeteria
Job Training
Soft Skill Training
Health Insurance
Work From Home
Gymnasium +6 more
View more benefits

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iEnergizer Noida Office Location

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Noida Office
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A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301 Noida
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