AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
23 Identixweb Limited Jobs
Support Executive
Identixweb Limited
posted 9mon ago
Job Role Insights
Key skills for the job
Job Description
- We are looking for a talented Software Support Executive for the leading IT Company based in Surat.
- Be an active part of the Client Delivery or Client Monitoring Team and provide end-to-end internal and external
- implementation support for iDentixweb Pvt. Ltd.
- Customer support on live chat, call, mail and remote session
- Product Training to clients
- Bind to achieve 100% customer satisfaction for support provided to them
- Should have knowledge on email, web application, e-commerce
- Identifying and resolving technical issues
- Providing technical support to clients when required
- Managing ticketed query system
- Self-motivated, ready to go for working in rotational shift, overtime
- Must have enthusiasm and hunger to learn the things related to work, proactive for self-training
- Should provide high availability as and when required
- Doing troubleshooting and solving queries
- Taking customer s feedback
- Customer satisfaction and retention
- Maintaining proper records of your work
- Must have good verbal and written communication in English
- HTML, CSS and Javascript knowledge beneficial
Employment Type: Full Time, Permanent
Read full job description What people at Identixweb Limited are saying
Identixweb Limited Benefits
View more benefits
Compare Identixweb Limited with
Amazon Sellers Services
Compare
Primus Global Technologies
Compare
GAMMON INDIA
Compare
Practo
Compare
Magneti Marelli Motherson Auto System
Compare
TriGeo Technologies
Compare
Educomp Solutions
Compare
HBL Global
Compare
Namaste India Foods
Compare
Rao IIT Academy
Compare
Bhagwati Products
Compare
InsanelyGood
Compare
Flipkart Wholesale
Compare
Busibud
Compare
Deenanath Mangeshkar Hospital
Compare
Baoiam Innovations
Compare
Tradeshala
Compare
Recipharm Pharmaservices
Compare
Patil Group
Compare
KHY ELECTRONIC
Compare
Similar Jobs for you
Share an Interview