Client Services Associate I

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

The role:

This is an exciting opportunity to join the Client Management side of our Contracts team within the Clinical Research Industry. Do you have an interest in negotiation, Contracting and budgeting, putting your client management skills to use, while focusing on excellent customer service? If you are looking to join a company which will offer you a strong support network with an inspiring and motivating working environment, then this is the job for you!

Our Contracts team is part of our Global Business Services group who are based at our offices in Dublin, Ireland. The team provides the coordination and management of Contracts and Change orders for clinical Research projects for external clients. Client Services Associate I responsibilities include but are not limited to: budgeting, Drafting Contracts and Change orders, client relationship management and timeline planning.

You will need:

• As the client’s main point of contact throughout the lifetime of a Contract drafting to execution, successful candidates must possess exceptional communication and customer service skills.

• Applicants must also be able to demonstrate drive, passion, great attention to detail and be comfortable managing a variety of tasks at one time.

• A background/qualification in Languages, English, Marketing or Business is preferred but not essential.

In addition:

• Fluency in English both orally and in writing with excellent communication skills

• Strong teammate

• Experience in managing multiple, varied tasks simultaneously and independently

• MS Office Suite

• Previous experience in the clinical Client contracts- not mandatory

What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment.  All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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