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Network Operations Engineer
IBM
posted 29d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Your Role and Responsibilities
Responsible for documenting incidents and problems per the IBM Cloud IaaS Network Services standards and practices. Serves as a technical expert in troubleshooting, problem identification and resolution of networking issues which include switches and routers belonging to Cisco, Arista Juniper etc. Should be conversant with various networking protocols/technologies and should have hands-on experience with various network support tools. Candidate should be able to make decisions based on risk, best practice and business need and clearly articulate the decision points and should have excellent written (including documentation) and verbal (communication) skills. Candidate should be willing to work shift (US day shift) and should be passionate about network automation to remove toil from regular work.
Responsibilities
- Properly document incidents and problems per the IBM Cloud IaaS Network Services standards and practices.
- Effectively communicate during an event or maintenance to internal groups the nature of the event when called upon
- Properly document changes via IBM Cloud IaaS Network Services standards
- Effective monitoring of the alerts board
- Work in Arista and Cisco Switch and routers for example devices:
- DCS-7050TX-64-R DCS-7048T-A-R DCS-7050QX-32-R
- Cisco Nexus 3ks Cisco Cat3750s
- Module swaps for Arista, Juniper, and Cisco gear for example devices:
- Juniper MX 960, 480 platforms
- Cisco Nexus 7k
- Cisco Nexus and Catalyst switching hardware
- Inclination towards automation using Python and good in logical reasoning
- Internal interconnect between network devices troubleshooting
- External Circuit connectivity troubleshoot with external vendors like CenturyLink, At&t, Telstra, etc.
- Should have hands-on experience with Network support tools such as WireShark, TCPDump, SmokePing, dig, iperf, MTR, etc.
- Should have good skills in troubleshooting, problem identification and resolution of networking issues
- Should have good/hands-on understating of network protocols/technologies: Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Open Shortest Path First (OSPF), IPv4/6, Internet Protocol Security (IPSec VPN), Server Load Balancing
- Should have good understanding and hands-on experience of common Internet protocols such as DNS, NTP, LDAP and GSLB
- The engineer should have the ability and preference to operate with autonomy, ability to change focus when needed, often multiple times within a work week
- Should have solid experience creating technical documentation for current and future state network support needs
- Ability to make decisions based on risk, best practice and business need and clearly articulate the decision points
- Experience with both Windows and Unix (Linux/FreeBSD) servers
- Exposure to global network design and management
- An urge to take ownership of issues and drive the best-known solution into the discussions for the long-term goals of said projects
Required Technical and Professional Expertise
- 2-4 years of working on large scale service provider networks
- 2 years routing and switching experience
- Exposure to global network design and management
- Cisco or Juniper certification would be a plus
- Degree in Information Systems or Computer Science
- Great English verbal and written communication and soft skills
Preferred Technical and Professional Expertise
- None
Employment Type: Full Time, Permanent
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What people at IBM are saying
Rating based on 2 Engineer - Network Operations
reviews
Anonymous · Operations
in Noida, Uttar Pradesh
Likes
IBM is a place where work life balance is so great.
Dislikes
I am talking about only that project on which I worked there do not give us prior intimation for project wrapping off. At the end of the day they immediate asked me to leave but they gave me atleast next 3 month salary that was good for me.
Read 2 reviewsEngineer - Network Operations salary at IBM
reported by
9
employees
with 2-6
years exp.
₹3
L/yr - ₹7.5
L/yr
At
par with the average Engineer - Network Operations Salary in India
View more details
What IBM employees are saying about work life
based on 21.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
IBM Benefits
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