Infrastructure Architect- RESO Sub Domain

Infrastructure specialist and software support position responsible for systems that manage enterprise physical security systems, including a Controlled Access System (CAS), Video Management System (VMS), Emergency Notification solution, and supporting software and edge devices. Most systems are deployed with centralized cloud hosts running enterprise software, integrated with edge devices within each building via secure segmented networks.



Required education
Bachelor's Degree

Preferred education
Bachelor's Degree

Required technical and professional expertise

Required Professional and Technical Expertise

Ability to support enterprise IT solutions used globally, with availability to address critical issues outside of standard business hours when necessary

3+ years of experience providing Windows server support

3+ years of experience as DBA supporting Microsoft SQL servers

3+ years supporting distributed systems with edge devices, connected via secure & segmented software-defined networks (experience with AMAG Symmetry, Genetec, and/or Everbridge Suite preferred)

3+ years hands-on experience supporting cloud-based solutions on multiple operating systems

Excellent communication skills (written and verbal). Able to clearly communicate with leadership and colleagues about technical capabilities, limitations, issues, and recommendations.

Highly organized, detail oriented, independent, and resourceful.

Able to manage complex technical projects with diverse global stakeholders and detailed, interdependent requirements

Experience with Agile practices and associated tools is preferred

Able to quickly diagnose and troubleshoot issues

Exposure to IT asset and inventory management, network knowledge regarding ACL and VLAN configuration management