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Scaled Contract Management
HubSpot
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
- Lead a team of Contract Managers who are responsible for overseeing and processing any contract and billing questions for a high volume of customers
- Manage day-to-day operations, goal setting, career development, performance management, and the growth of team members
- Build strong working relationships with other managers, directors and executives across the business
- Proactively identify areas for innovation and improvement within the Contract Management Team and drive collaborative developments within our existing playbooks and in creating new playbooks
- Analyze customer and performance data to make informed decisions about operational and procedural changes
- Serve as a coach and a leader, helping to develop the skills of your team so they are able to achieve their metrics and career goals
- Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired
Were looking for people who have:
- Commitment and excitement for helping customers succeed and grow with HubSpot
- Clear history of coaching and developing individual contributors with a passion for helping them meet their personal and professional goals
- Strong analytical skills to identify team trends and patterns to drive results
- Experience thriving in a complex environment, working autonomously and using good judgment
- Familiarity with interactions between contracts, terms of service, and legal and driving collaboration with other teams and leaders in the region
- Phenomenal organizational skills and attention to detail with a track record of driving efficiencies
- Intellectual curiosity and a resourceful approach to problem solving
- 1 - 5 years of direct people management experience, preferably with some experience in the Tech industry
- Comfortable with a hybrid work arrangement of 3 days in the office and 2 days remote
Employment Type: Full Time, Permanent
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based on 8 employees
Flexible timing
Monday to Friday
No travel
Day Shift
HubSpot Benefits
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