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HSBC Group

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3.9

based on 4.8k Reviews

Video summary

Top Rated Banking Company - 2024

152 HSBC Group Jobs

Technical Programmer Manager/Delivery Head

HSBC electronic data processing india pvt ltd

3.9

based on 4.8k Reviews

18-20 years

Pune

1 vacancy

Technical Programmer Manager/Delivery Head

HSBC Group

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Science Information Technology Risk Management PMP Change Management Financial Services

+ 3 more

Job Description

Define programme objectives / goals in line with Business Technology Product strategy
Plan budget for annual book of work in close liaison with relevant Business IT stakeholders.
Develop maintain high-level plans, timelines, budgets, and resource allocation for each project within the programme.
Support Project Manager(s) to accomplish successful delivery of underlying projects within specified time budget with quality.
Embed agile and lean values and principles, guide teams, measure outcomes, and advocate for continuous improvement.
Monitor project progress, course-correct when needed and report to stakeholders on status, milestones, and risks.
Ensure post release support model is in place resources are trained to support the service.
Ensure all service introduction activities are completed.
Manage programme financials and highlight financial risks challenges if any
Identify, communicate, and mitigate programme / project risks.
Escalate critical issues / blockers to the IT Sponsor at right time and work towards resolving those.
Act as the SPOC for HSBC Connect for providing right information and associated data about the state of the programme underlying projects.
Ensure the design approach for each project is in line with our strategy and complete from scalability, resiliency, security performance standpoint.
Facilitate communication among different teams involved in the programme.
Encourage a mindset of experimentation, resilience and be able to think outside the process when needed. Advocate for modern value delivery approaches, not just in your team but across the wider organization.
Build and motivate teams, foster a positive working environment, and tackle challenges using an agile mindset
Identify and address inefficiencies (both inside and outside the team), coach teams (across the organization) on process improvement and implement new workflows.
Manage programme strategy and the programme approach for the cenetre of innovation programme, which joint between HSBC, Microsoft, and other technical partners in Inida to co-build the industry lead solutions and patterns in the Low Code No Code platform.Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs with minimum cross product co-ordination.
Define and create effective programme and sprint plans using group standard tools, with the commitment and buy in from all team members. Delivery, governance reporting to stakeholders including the Product owner in the business, head of a service line or Product within Technology. Produce effective programme progress reports to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievements or misses.
Lead, facilitate and chair regular project meetings and follow up with team members as required to focus on business and operational issues or technical issues, documenting, assigning and monitoring all project issues to ensure clearance with minimal impact to project progress. Provide input to Steering Committee Meeting. Ensure that problems are managed at their level, and escalated efficiently with senior management and keep the minimum disruption to the business. Adopt and share standards, tools, best practices, principles for cost, quality and productivity improvement.
Drive the use of Agile methodologies within Technology teams (e.g. Scrum, Kanban, Lean) in line with corresponding transformation frameworks at the bank. Ensure Technology programmes align to HSBC strategies and contribute to towards achieving strategic aims. Maintain effective and good relationship between the business and the IT Project team, managing appropriate business expectations and negotiating compromise where appropriate.
Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Programme. Manage programme budgets, including headcount and software delivery capitalisation. Manage negotiation with and management of, and service agreement monitoring of third party contracts with Technology suppliers. Maintain good exposure and develop knowledge in new techniques, products, services, technologies and standards.
Manage the development and promotion of the technology portfolio and project management practices. Work across business and technology to establish effective controls, procedures and quality assurance processes for the product in line with the Business Transformation Framework and HSBC Risk and Controls framework.Develop a good level of understanding of the appropriate business systems of the Group and their associated IT project management requirements.

Requirements

To be successful in this role, you should meet the following requirements:

Excellent understanding of Programme Project Management concepts, sound knowledge of Transformation Delivery frameworks, methodologies, and best practice techniques.
Experience of delivering large complex initiatives in an international environment.
Excellent understanding and operational knowledge of Global Change Delivery toolset, specifically Clarity, Change Framework.
Proven ability to work with senior stakeholders and Business sponsors.
Experience in influencing a complex and diverse stakeholder environment
Sound understanding of modern technologies and architecture design, particularly event-driven and domain-driven architecture, and associated technologies.
Understanding of HSBC Group structures, processes, and objectives will be an added advantage
Self-starting, independent, and willing to take on a wide variety of work
Programme / Project Management
Strong Communication skill
RAIDs Management
Tracking, Reporting and Governance
Stakeholder Management
Delivery at Pace
Problem solving and Critical Thinking
University degree in computer science, information technology or a related discipline. Expert level of work experience in the financial industry, with the majority of which has been gained in managing large scale programme or projects such as system development, implementation, business process re-engineering, system integration or operation support.
Proven track record in delivering innovation projects to business pain points, preferably platform migration program to migrate legacy platforms to cloud native solutions.
In-depth understanding of the paradigm shift from nationwide operating model to global target operating model and drive Commercial Banking business to adapt to it. Managed change management projects and teams for tier 1 financial services organization Experience to liaise with all relevant parties in IT Business and work with senior business stakeholders.
Strong Leadership skill to drive the business forward, managing matrix project teams both regionally and globally, with the ability to work effectively as part of a team or on an individual basis.
Solid agile project management skills, CI, DevOps and Automated Testing PMP and Agile SCRUM certification would be an advantage. Familiarity with the HSBC standards and processes would be useful. Good understanding of IT systems functioning in general. Exposure to technologies such as Cloud infrastructure like Microsoft Azure and Google Cloud Platform would be an advantage. Commercial acumen and good risk management and mitigation skills.