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Service management and control management/Senior Consultant Specialist
3-7 years
Hyderabad / Secunderabad
1 vacancy
Service management and control management/Senior Consultant Specialist
HSBC Electronic Data Processing
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job description
Some careers shine brighter than others.
If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
In this role, you will:
- Providing detailed technical understanding and knowledge of the specific discipline area, and associated Service Management processes and workflows
- the role will have an operational remit to deliver against the Discipline goals, targets, and service level agreements, i.e. supporting Operational Production services globally.
- Develop / implement operating procedures.
- Follow and promote the adoption of the Disciplines best practice across all technology areas, proving functional guidance and support to stakeholders as required relating to process, methods and tools.
- Lead and manage Service Management where appropriate, providing technical and functional support and guidance on operational processes, helping to develop core Service Management competencies and skills across the wider team.
- Implement or ensure governance procedures and controls are in place and followed/ actioned to cover operational process and workflows, service provision and the management of internal and/or external data.
Requirements
To be successful in this role, you should meet the following requirements:
- Considerable experience working within an IT service environment, ideally in the Financial Services sector.
- Experience working in a global, corporate environment.
- Understanding and experience of delivering within an Agile / DevOps environment using Jira.
- Understanding of ITIL Service Management principles, including some relevant service support experience
- Experience of meeting key control requirements
- Excellent attention to detail with a process driven and highly methodical approach.
- Resilient, pragmatic, and adaptable to changing requirements.
- Self-starter, able to use initiative and make things happen.
- Positive and energetic with a collaborative and team orientated approach
www.hsbc.com/careers
Employment Type: Full Time, Permanent
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People are getting interviews at HSBC Electronic Data Processing through
People are getting interviews through
(based on 42 HSBC Electronic Data Processing interviews)
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Company Website
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Campus Placement
21%
17%
12%
10%
10%
5%
25% candidates got the interview through other sources.
High
Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at HSBC Electronic Data Processing are saying
Senior Consultant Specialist salary at HSBC Electronic Data Processing
reported by
4
employees
with 8-16
years exp.
₹22.5
L/yr - ₹30.1
L/yr
At
par with the average Senior Consultant Specialist Salary in India
View more details
What HSBC Electronic Data Processing employees are saying about work life
based on 1.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
HSBC Electronic Data Processing Benefits
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