Telecalling Executive

1. Lead Generation and Outreach:

○ Make outbound calls to prospective customers and leads provided by the organization.

○ Identify customer needs and recommend appropriate software training courses.

2. Sales and Conversions:

○ Provide detailed information about the training courses, fees, and benefits.

○ Handle customer queries and objections effectively.

○ Persuade potential customers to enroll in courses and achieve sales targets.

3. Follow-Up:

○ Follow up with leads and prospects to ensure a high conversion rate.

○ Maintain a database of customer interactions and status updates.

4. Customer Relationship Management:

○ Build and maintain strong relationships with prospective and existing customers.

○ Ensure customer satisfaction by addressing concerns and providing post-enrollment support.

5. Market Knowledge:

○ Stay updated on market trends and competitor offerings.

○ Provide feedback to the marketing and product teams for improvement of course offerings.