Operational Process Management

Operational Process Management

Description -

Responsibilities

• Collaborates with operational team and business stakeholders to gather business requirements, use established processes/procedures to do day-to-day operation
• Responsible for performing general and specific tasks related to the effective execution and support of the end to end sales cycle processes
• Capture, entry, and organization of customer information, updating sales data, maintaining records and documentation, researching information, compiling data for reports, assisting with analysis, and coordinating work via pre-defined processes
• Acts as a proactive team member and may act as a project leader on small projects.
• Produces moderately complex process deliverables, analyses and reports using business applications and provides input to recommendations.
• Implements process refinement and improvement by applying a developing understanding of internal business processes and policies.
• Evaluates a variety of moderately complex business issues by applying basic subject matter expertise

Education and Experience Required

• University degree or equivalent experience.
  • Typically 5-7 years of experience in Partner Data collection, Incentive Rebates Payouts through performance & sales targets validation and Disputes & query handling from Partners.

Knowledge and Skills

• Strong Automation and Power BI skill
• Strong communication skills (e.g. written, verbal, presentation). Mastery in English
• Developed knowledge and skills with business applications (e.g., Excel, word, powerpoint
• MS Dynamics knowledge is an added advantage
• Advanced problem solving skills
• Good communication skills
• Ability to work as proactive member of a team, as well as independently.
• Developing understanding of internal business processes and policies.
• Ability to work in a fast-paced environment and multi-task while paying close attention to detail.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you d like more information about HP s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement