Program manager (Review and Recommend)

Description -

Program Manager (Service Desk)

Job Description

The Global Service Desk Program Manager will be responsible for developing and program managing service desk solutions operated from HP or Partner/Supplier managed locations. He/She would also be responsible to enable business growth through active engagement with Sales / Pursuit / BU / Partners / Operations / Finance etc.,. He/She should work with all facets of service desk enablement from infrastructure setup, site requirements, clear line of sight to customer SOW requirement, Scoping skill sets requirements, local HR engagement and should have strong understanding of compliance and regulatory requirements. The person must possess strong communication skills and be flexible to work with global stakeholders and time zones.

Responsibilities:

Education and Experience Required:

Knowledge and Skills:

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Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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