Program Manager, OPSENG

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If youd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking an experienced Project and Program Manager to lead store launches. The role requires comprehensive understanding of project lifecycle management across four key pillars: assessment, design and detailing, execution, and performance qualification.

Key job responsibilities
The candidate is required to lead the planning and execution of all small and large building formats. The Project Manager role will be responsible for setting up new Centers across different business formats, capacity expansion of existing facilities as well as relocation of facilities as per business requirements. Additionally, the Project Manager will also drive 1 or 2 project management initiatives viz. Standardization, Energy Conservation programs, Productivity Improvement measures etc. and Project Financial processes.

Project Planning & Execution
Develop and execute comprehensive project plans for new store launches
Define and manage project scope, timelines, budgets, and deliverables
Prepare detailed Developers Scope of Work and Amazon scope of work
Create and submit Build out Capex requests for approval
Develop vendor strategies and coordinate with procurement teams for onboarding

Infrastructure & Compliance
Oversee store build-out and infrastructure implementation
Ensure compliance with local regulations and safety standards
Manage site selection and fit-out processes
Coordinate operational setup and launch activities

Stakeholder Management
Lead coordination between internal teams (operations, procurement, real estate, supply chain, tech, finance)
Manage relationships with external vendors and consultants
Partner with design and procurement teams to design and sourcing.
Provide regular updates to senior leadership through daily communications and weekly progress reports

Performance Management
Monitor and report on key project KPIs
Implement best practices for efficient store construction
Develop risk mitigation strategies
Ensure timely project closure including commercial aspects
Apply data-driven insights for continuous improvement - 5+ years of program or project management experience
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Excel at an intermediate level (e. g. , pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc. )
- Experience in complex problem solving, and working in a tight schedule environment
- PMP, or MBA