Sales Manager - MICE

Role Overview:

As a Sales and Operations Executive, you will be responsible for driving sales, managing operations, and ensuring seamless execution of international travel and MICE projects. You will work closely with clients, suppliers, and internal teams to deliver high-quality travel experiences and events that meet and exceed client expectations.

Key Responsibilities:

Sales:

- Develop and implement sales strategies to achieve revenue targets in the tourism and MICE sectors.

- Identify and pursue new business opportunities, including corporate clients, travel agencies, and event organizers.

- Build and maintain strong relationships with clients, understanding their needs and providing tailored travel and event solutions.

- Prepare and present proposals, quotations, and contracts to clients, negotiating terms and closing deals.

Operations:

- Plan and coordinate international travel itineraries, ensuring all logistical details are meticulously arranged and executed.

- Manage group travel arrangements, including flights, accommodation, transportation, and activities.

- Escort groups on international travels, providing on-site support and ensuring a smooth and enjoyable experience for all participants.

- Handle all aspects of event planning and management for MICE projects, including venue selection, vendor coordination, and on-site execution.

Client Management:

- Serve as the primary point of contact for clients throughout the planning and execution stages of travel and MICE projects.

- Conduct regular meetings and briefings with clients to update them on project progress and address any concerns or changes.

- Ensure client satisfaction by delivering high-quality services and promptly addressing any issues or feedback.

Financial Management:

- Prepare and manage budgets for travel and MICE projects, ensuring cost-effective solutions without compromising quality.

- Monitor and control project expenses, processing invoices and payments in a timely manner.

- Provide regular financial reports and updates to senior management.

Compliance and Risk Management:

- Ensure all travel and event arrangements comply with relevant regulations and standards, including health and safety protocols.

- Identify and mitigate potential risks associated with international travel and event management.

- Stay updated on industry trends, regulations, and best practices to ensure compliance and enhance service delivery.

Qualifications:

- Bachelors degree in Tourism, Hospitality, Business Administration, or related field.

- Proven experience (3 years) in sales and operations within the tourism and MICE industry.

- Demonstrated experience in managing international travel and escorting groups.

- Strong understanding of global travel regulations, visa requirements, and logistical considerations.

- Excellent communication, negotiation, and interpersonal skills.

- Strong organizational and multitasking abilities, with the ability to manage multiple projects simultaneously.

- Proficiency in travel booking systems, CRM software, and Microsoft Office suite.

- Ability to travel internationally as required.

Benefits:

- Competitive salary and performance-based incentives.

- Opportunities for professional development and career advancement.

- Collaborative and dynamic work environment.

- Travel and networking opportunities

Walk in date: - 10 Jan ,13-17 Jan'24

Walk in time: 12pm - 4pm