Executive Quality Assurance

Key Responsibilities : General and Task Management

• Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer and customer warranty)
• Identify root cause and instigate permanent corrective actions for product quality issues
• Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards
• Carry out product and process auditing
• Ensure control plans and associated documentation are implemented effectively and maintained
• Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures
• Stop production in the event of manufacture of unacceptable goods/processes
• Ensure compliance and assist with adherence to the Quality Management system (ISO9001)
• Write product test procedures
• Undertake special projects as required
• Assist with training of quality awareness
• Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
• Assist with first off sample approvals
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing) etc.
• Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
• Participate in the development and refinement of Design and Process FMEAs (Failure Mode and Effects Analysis)
• Manage the Supplier Key Performance Indicators (KPIs)
• Manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators
• Lead quality audits
• Keep up with current and developing manufacturing and engineering trends that concern product quality
• Undertake special projects as required
• Contribute to continuous improvement activities
• Quality control of work by appropriate reviews
• Support and lead process improvement activities
• Write reports and present progress at project meetings and to stakeholders
• Achieve goals within budget
• Conduct benchmarking studies to determine best practices/designs and future trends
• Plan projects or subtasks so they may be tracked and presented
• Attend various meetings and action/communicate instructions
• Produce written reports and make presentations
• Undertake continuous training and development
• Perform root cause analysis and resolve problems
• Independently determine approach and assigned tasks

People Management :

• Lead and/or support groups of technicians and engineers
• Provide guidance to other team members
• Train both team and broader organization members

Relationship Management:

• Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality
• Communicate efficiently throughout the shop floor and with own and customers management
• Liaise and communicate with other departments, customers, suppliers and other service providers

Relationship Management :

• Comply with the Health, Safety and Environmental Policies
• Assertive, resilient and welcomes change
• Engages interest and participation of others and has a collaborative approach to working with others
• Proactively contributes to the team
• Is self aware Is resilient, optimistic and open to change
• Shows moral courage, openness and honesty in all dealings

Skills & Attributes:

• Exercise substantial initiative/judgment in work methods and interpreting goals
• Work independently and is reviewed infrequently with minimal supervision
• Self-supervising within the guidance and expectations of divisional management
• Knowledge of quality systems and measurement
• Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
• Lean Manufacturing knowledge
• Knowledge of ISO9001 & understanding of ISO14001 and Health and Safety practices
• Understanding of engineering drawings and manufacturing processes
• Ability to work in a diverse and dynamic environment
• Planning and prioritizing activities
• Good communication and interpersonal skills
• Negotiation skills
• Ability to present data effectively
• Problem-solving skills
• Team working skills
• Analytical skills
• Understanding of cost and financial impacts

Skills & Attributes : experience :

• Btech manufacturing/engineering degree preferred with minimum 0 to 5 years experience
• Previous experience in a high volume manufacturing environment, preferably automotive
• Experience of working in Quality Assurance Six Sigma/Lean Manufacturing skills
• Experience of dealing with customers and suppliers