Hotel Tuli International Nagpur is looking for F & B Service to join our dynamic team and embark on a rewarding career journey
Customer Service: Providing excellent customer service by greeting guests, taking orders, and ensuring a pleasant dining experience from start to finish
Menu Knowledge: Familiarity with the menu, including the ability to explain dishes, recommend specials, and accommodate dietary restrictions
Order Taking: Accurately recording and conveying customer orders to the kitchen, ensuring that special requests are communicated clearly
Food and Beverage Presentation: Ensuring that dishes and beverages are presented neatly and aesthetically before serving them to customers
Table Setting and Maintenance: Setting tables, arranging silverware, glassware, and napkins, and maintaining a clean and organized dining area
Wine and Beverage Service: Offering wine recommendations, taking beverage orders, and serving drinks, including proper wine service, pouring, and decanting
Course Timing: Coordinating the timing of courses to ensure that guests receive their meals promptly and courses are synchronized
Up-selling and Promotion: Promoting additional items, specials, or desserts to increase revenue
Billing and Payment: Presenting bills to customers, processing payments, and ensuring accurate change or payment processing via credit card or other payment methods
Problem Resolution: Addressing customer concerns or complaints promptly and professionally, seeking resolutions and ensuring customer satisfaction