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30 Hotel Express Inn Jobs

Front Office Manager

4-6 years

Mumbai, Nashik, Boisar

1 vacancy

Front Office Manager

Hotel Express Inn

posted 15d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

1.Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients.2.Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints.3.Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality.4.Developing and implementing customer service policies and procedures to ensure a positive guest experience.5.Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints.6.Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience.7.Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment.Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role.

Employment Type: Full Time, Permanent

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What people at Hotel Express Inn are saying

Front Office Manager salary at Hotel Express Inn

reported by 2 employees with 11-14 years exp.
₹5 L/yr - ₹6.4 L/yr
At par with the average Front Office Manager Salary in India
View more details

What Hotel Express Inn employees are saying about work life

based on 19 employees
79%
75%
42%
67%
Flexible timing
Rotational Shift
Within city
Day Shift
View more insights

Hotel Express Inn Benefits

Soft Skill Training
Cafeteria
Free Food
Job Training
Health Insurance
Gymnasium +6 more
View more benefits

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