To attend the doctor s prescription at the sales counter and advise the dosage of medicines to the patients
Dispense drugs pursuant to a prescription issued by the doctor. In case the prescribed medicines not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
To Cross-check the medicines issued along with bill (with regard to patient name, items name, quantity, expiry) and acknowledge the bill.
To maintain good relations with customers/doctors.
To maintain free home delivery register and follow-up the medicines deliveries to the customers in time.
Handle all the inbound calls primarily focusing on drug information, patient counseling/education and free home delivery orders. In addition, handle patient queries and issues with respect to drug therapy and drug information.
Handling cash in billing counter as and when required.
Storing the drugs under proper conditions of refrigeration and security.
Preparation of bills in supply chain module in HIMS and to collect the cash.
Check quantity, MRP, batch number and date of expiry of the received items from stores before entering into Supply chain module in HIMS.
To enter stocks in Supply Chain Module in HIMS and take printout of receipt from stores (RS) for cross-checking with items issues list from stores.