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Advanced Application Engineer
2-4 years
₹ 7 - 12L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Greater Noida, Bangalore / Bengaluru
1 vacancy
Advanced Application Engineer
Honeywell Technology Solutions
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell.
The Purpose of the Role
The primary purpose of this position is to deliver superior customer satisfaction with the HCI Technical Support response, communication, and resolution of cases by working closely within a Technical Team under the direction of a Technical Support Manager
Key Responsibilities:
Technical support for Honeywell APM /UAS applications to resolve the service requests within service level agreements.
Identify and log product defects while troubleshooting support issues and collaborate with the development team to fix them according to defect priority, thus helping to improve overall stability of APM /UAS applications.
Liaison with the GTAC/development team for timely delivery of solutions to the customers
Actively driving Knowledge Centered Support (KCS) within the team by Engaging in the creation of new articles (+updating existing articles) for all problem cases.
Actively engage in product readiness from a Technical Support perspective (NPI, defect verification and product training)
YOU MUST HAVE
Bachelors/Post Graduate degree in Chemical Engineering/Instrumentation Engineering
2 - 4+ years of Experience in Honeywell Advanced Application like APM /UAS tools; preferably Honeywell APM /UAS applications
Hands on experience in design, implementation and commissioning experience of APM /UAS applications
Experience in Technical support activities; especially in Honeywell Advanced applications (preferably in APM /UAS)
Experience in SQL Database, Python
Good communication and writing skills.
Good team player. Strong ability to maintain good working relationship with customers.
Customer oriented attitude understands & addresses (internal & external) customer needs and concerns, strong customer advocate
WE VALUE
Understanding APM /UAS implementation and support lifecycle
Collaboration with diverse and global teams
Good troubleshooting skills
Promote customer relationships.
Effective communicator
Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done, do things before being asked by others or forced to by events.
Employment Type: Full Time, Permanent
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People are getting interviews at Honeywell Technology Solutions through
People are getting interviews through
(based on 97 Honeywell Technology Solutions interviews)
Job Portal
Campus Placement
Referral
Company Website
Recruitment Consultant
Walkin
29%
23%
13%
10%
4%
3%
18% candidates got the interview through other sources.
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Confidence
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What people at Honeywell Technology Solutions are saying
Rating based on 2 Applications Engineer
reviews
Anonymous · Other
in Bengaluru/Bangalore
Likes
Work culture is really good
Dislikes
Everything was good over there
Read 2 reviewsApplications Engineer salary at Honeywell Technology Solutions
reported by
21
employees
with 2-8
years exp.
₹7
L/yr - ₹12
L/yr
16%
more
than the average Applications Engineer Salary in India
View more details
What Honeywell Technology Solutions employees are saying about work life
based on 1.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Honeywell Technology Solutions Benefits
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IT Program Management Principle -Deployment SDL
10-15 Yrs
Bangalore / Bengaluru
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