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This company page is being actively managed by Home Credit Finance Team. If you also belong to the team, you can get access from here

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4.1

based on 4.3k Reviews

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82 Home Credit Finance Jobs

Team Leader

HOME CREDIT INDIA FINANCE PRIVATE LIMITED

 · 

4.1

 based on 4.3k Reviews

2-5 years

₹ 4.2 - 5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Team Leader

Home Credit Finance

posted 6mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Hospital Administration Recruitment Call Monitoring KPI Outbound Calling

Job Description

Deliver SLA KPI as required.
Manage motivate a quality team of 15 outbound operator.
Manage the Collection process (0 - 4 Buckets)
Ensure operator are delivering individual outbound calls target, SLA KPI
Maximize Productivity
Monitoring calls, giving feedback, Preparing reports and report to management on areas of improvement.
Conducting team meetings, pre/post/mid shifts, BPS.
Create future prospects for company.
To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity.
To supervise the workload of the team, allocating team members to optimize service provision and administrative support across the hours of the operation of the Contact Centre.
Deliver the required volume of effective coaching.
Attrition, Shrinkage, roster management.

Employment Type: Full Time, Permanent

Read full job description

Home Credit Finance Interview Questions & Tips

Prepare for Home Credit Finance Team Lead roles with real interview advice

What people at Home Credit Finance are saying

4.3
 Rating based on 95 Team Lead reviews

Likes

Learning experience was very helpful

  • Skill development - Good
Dislikes

Top management is not cooperative at all.

  • Job security - Bad
    • +2 more
Read 95 Team Lead reviews

Team Lead salary at Home Credit Finance

reported by 242 employees with 1-10 years exp.
₹2.5 L/yr - ₹6 L/yr
57% less than the average Team Lead Salary in India
View more details

What Home Credit Finance employees are saying about work life

based on 4.3k employees
56%
42%
44%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Home Credit Finance Benefits

Submitted by Company
Subsidized Meals
Parking facility
Leave & Holidays
Insurance Coverage
Paternity Coverage
Maternity Benefits +2 more
Submitted by Employees
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Work From Home
Education Assistance +6 more
View more benefits

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Home Credit Finance Bangalore / Bengaluru Office Location

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Bangalore / Bengaluru  (1)
Bengaluru Office
Puravankara, 7, Service Road, Pragathi Nagar, Electronic City Bengaluru
Karnataka 560100

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More about working at Home Credit Finance
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#2 Best Large Financial Services Company - 2021

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