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93 Home Credit Finance Jobs

Cluster Manager / RCM (Cash PICK UP) - Varanasi

4-9 years

Varanasi

1 vacancy

Cluster Manager / RCM (Cash PICK UP) - Varanasi

Home Credit Finance

posted 9hr ago

Job Role Insights

Flexible timing

Job Description

Job Description


1. CPU (Cash PICK UP) has handle the two portfolio Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day
2. For MA Cases - (Cash PICK UP) needs to visit as per the plan shared by Backend team (in MUCH application).
3.CPU (Cash PICK UP) need to visit according to time slot and All visit Feedback has to be updated (in MUCH application).                                                                                                                                                      
4. CPU (Cash PICK UP) has to update details remarks in the visit log (in MUCH application).                                                     
5. CPU (Cash PICK UP) has to upload House Photos of the visited cases (on MUCH).
6. CPU (Cash PICK UP) Should ensure 50% minimum conversion on DA allocation on daily basis and for MA allocation, minimum 47% resolution should be achieved  and as per the business requirement target can increase or decrease.
7. CPU (Cash PICK UP) Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor.                                                                                                 
8. CPU (Cash PICK UP) has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respective supervisors.                                                                                          
9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms.
10. Manual receipt books ops copy to be submit to quality team within 7 days of issuance to customer.


Desired Candidate Profile

  • 4-9 years of experience in banking or finance industry with expertise in Collection Management.
  • Strong understanding of Cash Collection, Debt Recovery, Portfolio Allocation, Payment Collection & Follow-up.
  • Excellent communication skills for effective customer interaction during field collections.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Cluster Manager roles with real interview advice

Top Home Credit Finance Cluster Manager Interview Questions

Q1. If customer don't payment then what are you doing
Q2. How much does the credit credit get from the credit? The total credit of the credit can be received from 25,000 to 240000 rupees. You can us ... read more
View all 37 questions

What people at Home Credit Finance are saying

3.7
 Rating based on 7 Cluster Manager reviews

Likes

No value for old employees

Dislikes

No equality no respect

  • Salary - Poor
  • +5 more
Read 7 Cluster Manager reviews

Cluster Manager salary at Home Credit Finance

reported by 19 employees with 6-15 years exp.
₹4.1 L/yr - ₹9 L/yr
33% less than the average Cluster Manager Salary in India
View more details

What Home Credit Finance employees are saying about work life

based on 4.3k employees
56%
43%
44%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Home Credit Finance Benefits

Job Training
Soft Skill Training
Cafeteria
Health Insurance
Work From Home
Education Assistance +6 more
View more benefits

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