Content Editor- Hybrid

About us: Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity: We are looking for a meticulous Content Editor to join our Marketing team. The ideal candidate will oversee the editing and publishing of high-quality content, ensuring it aligns with our brand guidelines, quality standards, and SEO best practices. This role will also involve creating thought leadership content that positions Hiver as an authority in the industry. If you re passionate about crafting compelling content and have a keen eye for detail, we d love to hear from you. What you will be working onContent Editing and Quality Assurance Edit and proofread blogs, ebooks, and other content formats for grammar, style, tone, and clarity. Ensure content adheres to Hiver s brand voice, content guidelines, and quality standards. Optimize content for SEO by incorporating relevant keywords and metadata. Fact-check information to ensure accuracy and reliability. Collaborate with writers to provide constructive feedback and improve content quality.Content Creation Write high-quality thought leadership pieces that resonate with our target audience. Research industry trends to develop insightful, engaging content that establishes Hiver as a trusted authority.Content Strategy and Collaboration Work closely with freelancers and agencies to maintain an editorial calendar and ensure timely publication of deliverables. Collaborate with the design team to enhance content with visuals that improve readability and engagement. Generate new ideas for content formats or topics based on audience needs and market trends. What we are looking forProven experience as a Content Editor or similar role in marketing or publishing (3+ years preferred). Exceptional writing, editing, and proofreading skills with strong attention to detail. Familiarity with SEO principles and tools (e.g., Google Analytics, SEMrush). Hands-on experience with Content Management Systems (e.g., WordPress). Strong organizational skills with the ability to manage multiple projects simultaneously. Why should you join usJoin the Winning Hive! - Become a part of our hive, where success isnt just a goal; its a way of life. WithWAW and ETHR victories under our wings, were not just winning awards; were shaping a culture that celebrates excellence. Your journey here is not just a career; its a winning adventure! People First, Always! Were not just about products and profits; were advocates for the long game - where people take the spotlight. Dive into a workplace where culture is our crown jewel. Dont just take our word for it; check out the reviews onGlassdoor! Freedom and Responsibility- Spread Your Wings! Experience the thrill of freedom paired with the responsibility to soar. We believe in giving you wings, not just to fly, but to take charge and make a real impact. Its like being an eagle in a sky full of possibilities. Entrepreneurial Team Spirit! Join a team thats not just a group of employees but a bunch of go-getters with an entrepreneurial spirit. Here, your ideas dont just find a home; they find a launchpad to take off and make a mark. hive that thrives! Exponential Growth Awaits Be part of a journey where growth isnt just a goal; its a guarantee. Were on an upward trajectory, and your career can ride the wave of our exponential growth. Get ready to see your professional graph shoot through the roof! Wellness Matters - Body & Mind! Your health, both physical and mental, is our priority. Enjoy the tranquility of knowing that your well-being is in good hands. Because a happy and healthy Hiver is a hive that thrives!