Devops - II -Hybrid

About us: Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers.We re profitably run and are backed by notable investors. K1 Capital led our most recent round of $22 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity: Hiver is seeking a skilled DevOps Engineer 2 to join our dynamic DevSecOps team. In this role, youll be pivotal in maintaining the security, scalability, and reliability of our infrastructure. Your responsibilities will include automating processes, enhancing CI/CD pipelines, monitoring system compliance, researching and implementing security solutions, optimizing cloud operations, and contributing to incident resolution and investigations. What You Will Be Working On: Designing, creating, and managing Kubernetes clusters on EKS. Deploying applications to Kubernetes using ArgoCD and Helm. Managing and optimizing multiple datastores, including Elasticsearch, RDS, and DocumentDB. Maintaining and scaling queueing systems such as RabbitMQ and Kafka. Implementing and managing infrastructure as code (IaC) using Terraform for cloud resource provisioning. Architecting scalable and secure solutions based on engineering team requirements. Troubleshooting and resolving scalability challenges within the current infrastructure. Providing infrastructure support and guidance to engineering teams. What we are looking for: 3+ years of experience in SRE Operations / System Administrator / DevOps role Strong working knowledge of Linux and operating system fundamentals Experience with containerization (Docker, Kubernetes) Experience working with Cloud platforms (AWS) Scripting knowledge (Python / Bash) Experience with monitoring tools like DataDog / CloudWatch / Grafana is a must Experience working with a CI/CD setup is a must (Github Actions) Experience with ELK stack will be an advantage Experience with Cloud security (AWS) will be an advantage Why should you join usJoin the Winning Hive! - Become a part of our hive, where success isnt just a goal; its a way of life. With WAW and ETHR victories under our wings, were not just winning awards; were shaping a culture that celebrates excellence. Your journey here is not just a career; its a winning adventure! People First, Always! Were not just about products and profits; were advocates for the long game - where people take the spotlight. Dive into a workplace where culture is our crown jewel. Freedom Responsibility - Spread Your Wings! Experience the thrill of freedom paired with the responsibility to soar. We believe in giving you wings, not just to fly, but to take charge and make a real impact. Its like being an eagle in a sky full of possibilities. Entrepreneurial Team Spirit! Join a team thats not just a group of employees but a bunch of go-getters with an entrepreneurial spirit. Here, your ideas dont just find a home; they find a launchpad to take off and make a mark. A hive that thrives! Exponential Growth Awaits! Be part of a journey where growth isnt just a goal; its a guarantee. Were on an upward trajectory, and your career can ride the wave of our exponential growth. Get ready to see your professional graph shoot through the roof! Wellness Matters - Body Mind! Your health, both physical and mental, is our priority. Enjoy the tranquillity of knowing that your well-being is in good hands. Because a happy and healthy Hiver is a hive that thrives!