Sales Support Specialist

Job Description

Company Information:

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

Visit us - www. hitachienergy. com

About the business:

The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2300 skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries.

Your Responsibilities:

• Prepare Timely and comprehensive offers / Quotations.
• Determine most technical appropriate and cost-effective solutions.
• Customer satisfaction improvement.
• Offers & Quotations standardization & Competence development.
• Collaborate across the Sales support team in offering solutions to country / region specific customers.
• Close collaboration with the Product Group Territory
• Marketing & Service local Sales Managers (TMSM) responsible for the global market.
• Know-how sharing & cross-collaboration.
• Analyze customer needs through general market info and information provided by Service FES/Territory Managers.
• Preparation of complete technical & commercial quotation considering different strategies.
• Involved in complete Risk review process of Hitachi Energy to make sure we deliver offer considering all the risks and mitigation action plan.
• Assist the local TMSM s or A/ ASMs during Offers/Quotations for adequate follow-up and proper answers during the offer clarification process.
• Coordinating with multiple functions (Design, Project management, SCM etc) as part of tendering activity.
• Lost proposal analysis to obtain better future offering.
• Accountable for technical expertise and accuracy of the deliverables
• Preparation of complete documentation for order handing over with Project Management & Engineering after award of contract.
• Order Handing over with Project Management and Engineering.
• Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Electrical Engineer with 3 to 7 years of professional sales & Tendering experience in GCB or GIS or EPC or any high or medium voltage products.
• Technical or commercial background on university level or equivalent.
• Multi culture experience is a benefit.
• Excellent communication skills in English
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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