Field Service Project Manager

• To work as Field Service Project Manager for the Transformer Service unit of Hitachi Energy, India leading the team of field service engineers.
• To support sales and marketing / tendering team to define the scope for various service projects being quoted.
• To plan the resource allocation, scheduling and executing field service projects successfully in all aspects including order handling and overlooking for overall completion to achieve business objectives.
• To work for business in achieving targeted Revenue, customer inspection and Collection as per budget
• Customer Relationship Management, attend and co-ordinate customer complaints with his/her technical and interpersonal skills and leveraging tools like CCRP, NPS and others.
• To co-ordinate with regional marketing (regional offices, branch offices) through proper delegation, leadership and working with the team members in alignment to the objectives.
• To maintain the ISO documentation for the projects handled.
• Systemizing, Organizing and giving professional shape to project management dept- reporting system, feedback, analysis, meetings, reviews etc.
• Support and Build Competency of team.
• Team Management- achieving objectives by showing the way and leading from front.
• Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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