Transport & Logistics CoE Lead

Mission Statement:

The Head of a Coe (Center of Excellence) is responsible to successfully implement and continuously optimize the CoE operation by effectively managing daily operational KPI s and by driving the continuous improvement of CoE processes, tools and services. For this the CoE head should follow a structured process of identifying improvement areas, defining root causes and applying process improvement methodologies as well as active change management. CoE head should therefore implement pre-defined Best Practices as well as also identify and describe his/her own Best Practices to ensure high standard and high quality operations across the CoE s. The CoE head needs to ensure the service quality and productivity levels of the CoE are met, by hiring the right quality of resources. To further improve efficiency and effectivity of the CoE, the CoE head should also identify and drive off- and near-shoring opportunities. The position requires making decisions which impact cost and service on a constant basis with minimal review and requires a broad range of knowledge of transportation market, preferred/potential carriers to effectively lead the CoE teams to increasing level of maturity as well as effectively managing escalations. Quality, sales and customer service skills are required in obtaining business and maintaining relationships with internal and external customers/partners.

Your Responsibilities:

• Optimize HE transports, considering cost, service (lead time and other shipping requirements) as well as other planning parameters.

• Accountability for delivery against internal and external Service Level Agreements.

• Overall operational responsibility for general cargo and customs transactions in Europe.

• Managing daily operational issues and escalations.

• Work closely with transport partners on resolving issues and providing direction.

• Conducting vendor orientations - Training and Support for New staff and vendors.

• Support business partners on transportation queries, status and problem resolution.

• Support vendor enquiries according to the corporates processes.

• Standardization of transportation processes - ensures all parties involved follow the nominated processes for transport execution.

• Share, launch and deliver continuous improvement projects within transportation area (Best Practices).

• CoE team performance delivery - monitors and manages the performance delivery of Team via frequent KPI supported reviews.

• Training, development and management of CoE team.

• Acting as a Line Manager for Team Leaders.

• Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Master s degree in Logistics or Business Engineering.

• +15 years experience within a supply chain environment with 5 years at upper management level.

• Experience with managing a transport management center / control tower is a pre-requisite.

• Knowledge of transportation rules and regulations.

• Experience in SAP (purchase to pay, order to cash) and TMS experience like JDA, Oracle, SAP or Eyefreight desirable.

• Capable of managing and prioritizing multiple time sensitive tasks in a dynamic environment.

• Self-disciplined, able to work autonomously with high degree of initiative and with an appropriate sense of urgency.

• Experience in a result driven environment and problem solving and analytical skills.

• Professional Presentation skills.

• Demonstrate high level of people development and leadership skills.

• Strong relationship skills and team work.

• Analytical and problem-solving skills.

• Internal and external customer orientation (partnership approach) - ability to develop and maintain professional working relationships with customers as well as fleet provider personnel.

• Proven experience in change management.

• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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