Senior Manager - Human Resources - NBFC (7-15 yrs)

About Us:

- We are a leading financial cooperative based in Kerala, renowned for delivering accessible credit solutions and impactful community-building initiatives. Headquartered in Thrissur, our organization caters primarily to individuals and small businesses through an extensive portfolio of financial products, including gold loans, personal loans, vehicle loans, MSME loans, and savings & deposit schemes.

- Operating in a competitive NBFC landscape that includes established players like Manappuram Finance, Muthoot Finance, and various local banks, we differentiate ourselves through transparent, customer-centric operations and robust community engagement programs. Our dedication to fostering growth and prosperity across local communities has propelled us to become a trusted financial partner throughout Kerala.

As we continue to grow, our people remain at the core of our strategy. We seek a Senior Manager - HR who will help shape our organizational culture, optimize talent acquisition, and build scalable HR frameworks aligned with our future ambitions.

Key Responsibilities:

Strategic HR Leadership:

- Develop and execute HR strategies that reinforce our mission, vision, and growth plans.

-Collaborate with senior management to design workforce strategies aligned with evolving market demands.

Talent Acquisition & Management:

- Oversee the end-to-end recruitment process to attract top-tier talent, especially for sales and customer-facing roles.

- Design and manage performance appraisal systems, succession planning, and career development pathways.

Training & Development:

- Establish robust training modules to enhance employees' capabilities in sales, customer service, compliance, and operations.

- Foster a learning culture that stays updated on NBFC best practices, competitive trends, and regulatory changes.

Employee Engagement & Culture:

- Promote a people-first environment focused on engagement, retention, and motivation.

- Implement initiatives to build team spirit, encourage diversity, and strengthen community involvement in line with our core values.

Compliance & Regulatory

- Ensure HR policies comply with local labor laws, RBI/Cooperative regulations, and industry norms.

- Maintain accurate employee records and support internal or external audits.

HR Operations & Analytics:

- Streamline HR processes, covering recruitment, onboarding, payroll, and HRIS system administration.

- Use data-driven insights to advise leadership, forecast staffing needs, and measure HR's impact on organizational objectives.

Qualifications & Requirements:

Education: Master's degree in HR Management, Business Administration, or a related discipline is preferred.

Experience: A minimum of 8 years of relevant experience in NBFCs or Banks, with a strong sales or business development background.

- Language Proficiency: Fluency in Malayalam (written and spoken) is mandatory; proficiency in English and/or Hindi is an added advantage.

- Leadership & Collaboration: Proven ability to lead cross-functional teams, influence stakeholders, and implement organizational change.

- Tech-Savvy: Familiarity with modern HR systems, tools, and data analytics to drive efficiency and insights.

- Regulatory Knowledge: Solid understanding of RBI guidelines and Kerala's cooperative regulations is a definite plus.

Why Join Us?

Impactful Role: Drive the future of a dynamic, community-focused financial cooperative dedicated to uplifting local communities.

Collaborative Environment: Engage with a diverse team that values innovation, collaboration, and employee growth.

Career Advancement: Benefit from continual professional development, mentorship from senior leaders, and opportunities for broad impact.

Community-Centric Culture: Contribute to meaningful social initiatives that strengthen Kerala's socio-economic fabric.

If you're passionate about transformational HR leadership in a fast-paced NBFC environment and excited to be part of a thriving organization in Thrissur, we invite you to apply.